We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vitamins and Supplements

AnatomyOne

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

This profile includes complaints for AnatomyOne's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AnatomyOne has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • AnatomyOne

      PO Box 97 Brandon, FL 33509-0097

    • AnatomyOne

      . Clearwater, FL 33759

    Customer Complaints Summary

    • 26 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/25/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a bottle of skin tag remover and then attempted to contact them to cancel the order before it shipped. I never heard back. They sent the item about 2 months later. They have since sent me 2 bottles each month and continue to charge me $126 a month they wont respond and I dont want or need these products yet I cant stop them.

    • Initial Complaint

      Date:09/17/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They charged $199.99 but was advertised at *****. They also kept charging me for three months and I did not select a subscription . Three months at $199.99. A scam! Cannot call or email, no response and calls disconnected. Shot them down ! They are in ********* *******.

    • Initial Complaint

      Date:09/03/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This product was ordered on July 30th, CBD Gummies. They offered a 30 day money back guarantee. I called back on August 29 and asked for a refund since the product did not work as described. I was told no, the only thing they would do is cancel any further shipments of which I never signed up for.

    • Initial Complaint

      Date:08/05/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased Anatomy One skin Tag Remover as a one time only purchase. There was desire to enroll in a subscription service and no permission given for additional orders. The company has begun to ship two bottles an month and billing me $129.99 each month.In addition, one of the bottles in the last shipment is leaking.i have tried the provided phone number and email address to cancel and arrange return of this product, put neither work.

    • Initial Complaint

      Date:07/19/2024

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Signed up for what I thought was a free trial. They charged my bank account $169.99 and shipped product. I could not contact customer support. I was forced to cancel the card I used. They just shipped me another product hoping to charge my card again. Bad company with no recourse to refund or return money.

    • Initial Complaint

      Date:07/02/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I did order some Anatomy One skin tag remover several months ago but now I have 15 bottles of this stuff and they keep shipping it and charging my bank account ****** each time. It is now $600 deducted and it ships to me not wrapped etc. and the bottles keep leaking. I dont want anyone else to fall for this scam. Others have commented on the same thing happening to them. I have had to call my bank for fraud on this company. Fact is, the stuff doesnt work.

    • Initial Complaint

      Date:06/21/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was charged for product that I looked up but did not order. I also did not subscribe to anything and they charged me ****** subscription fee. I have also filed a dispute with my bank. I did receive product that I did not order and attempted to return to the company that I did not do business with and the US ************** said it was a fraudulent address.

    • Initial Complaint

      Date:06/20/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product from Anatomyone on 5/16/24 . order no.6500084E07 . I payed ****** I neaver got my product .I called them ************** for a refund they put ***** back I have called them 5 more times for the rest ***** and they keep telling me to ***** I have had enough of this so I am telling you hope you can help me get the rest of my money back Thank you

    • Initial Complaint

      Date:05/21/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered once from them and they've continued to send me 5 bottles at a time two more times and I do not have any contact info for them and after reading reviews on BBB I don't feel good about this at all. Please stop these unwanted product deliveries. This is bad business practice.

    • Initial Complaint

      Date:04/17/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I purchase a product to treat toenail fungus from a company called anatomyone, who was advertising on ***** web site.. The advertisement stated that I would pay $39.95 and would receive three bottles of the product.I check my credit card statement on line daily, and found two charges from them: $60.00 and $199.99. I immediately called their phone number which showed on my credit card statement. The girl told me the order had already shipped and that when it arrived I could return it for a refund. OK - that DOES NOT explain the prices I was charged. I told the girl that this was unacceptable and that I was going to contact the BBB. Later that afternoon, I received an email that the charges had been removed and that my order had been cancelled. That was April ************************************************************************************************************** something different from the girl. First, he offered 30% off the cost - I said "NO" - that I wanted a full refund. He then told me the order had already shipped (contradicting what the email says) and that if I I wait until the order arrives, I can then call them and they will explain how to return it!The heck with all that - I was told the order had not shipped, and I want ALL OF MY MONEY BACK.Thank you, ************************* ********************** ************

    AnatomyOne is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.