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Business Profile

Interlocking Pavers

Bull Pavers LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** from Bull Pavers did finally give us our money back.  I apologize for not letting you know. We have since blocked communication from Bull Pavers, since he was continually bothering us to remove bad review and complaint. 

    Thank you for your help in this matter!

    ***
    spond to my calls, failed to deliver my materials, and never started or completed my project, ultimately taking my money. He asked me to wait an additional two weeks to work on the project (it had now been 18 weeks, or 4.5 months), but also offered to refund my money if that was my preference. I replied I simply wanted a refund because I no longer trusted him to complete the agreed-upon service. He assured me that I would receive my refund by the following week.On May 7, 2025, I contacted ****** again but received no response. May 8, 2025, submitted our second ****** review. Two hours later, ****** reached out requesting another week to issue my refund, claiming he was having trouble selling our materials. We asked if he had our materials in his possession and if he had a receipt for them; he never responded to our question. Over 11 hours later, ****** inquired whether we had ***** for the refund, to which we responded no. Haven't heard from him since.

  • Initial Complaint

    Date:04/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 23249849

    I am rejecting this response because:

    Thank you for your response to my complaint.  After a strong threat for legal action and making complaints to the BBB and DBPR. And 6 weeks of Bull Pavers lies and excuses they did finally reimburse me in full. Although I am not certain of what happened in the company's personal life, I am certain I am not the 1st or last person he will try to scam. This was the worst experience I've experienced from a company like this, and even though he did pay back my money, this company needs to be held accountable for their actions and should continue to have this **** on his record so they know not to do this to anyone ever again. 

    Sincerely,

    *** ******

Bull Pavers LLC is BBB Accredited.

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