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Business Profile

Pool Maintenance

Aqua Pool Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Stu S

    Date: 10/22/2024

    Weve been working with Aqua Pool, specifically **** and **** for the last year. They are amazing. I just read Heathers review below and Im laughing out loud. I cant say enough good things about **** and ****. We operate a short term rental business and have seven pools and hot tubs that they are responsible for weekly cleaning. They consistently go above and beyond. Stuff happens, equipment breaks, but they make it a priority and get the job done quickly. That appreciate that we are in the business of pleasing our guests, so they react quickly when we need something. I 100% highly recommend these hard-working men. Theyre honest, trustworthy, they do what they say theyre going to do and they do it well. We were working with a much larger pool company prior to them and they could not keep employees on the job for more than a month at a time. We were constantly having to break in new techs. Were so fortunate to have found them.

  • Heather E

    Date: 11/07/2023

    Don't hire them if you want them to see you in your underwear??? Aquapool is awful, they cannot and will not keep to a schedule. They told us they don't have time to knock on our door or text us when they are at our home. I have dogs that go crazy when they arrive at various times, whenever they choose. Today was the worst. They are supposed to come on Thursday afternoons, but today showed up at 9:30 am (Tuesday) without warning. I was walking out of my bedroom in my underwear and I had a job interview in the next few minutes. Not only was my privacy disrespected, so was my schedule and my dogs went crazy. I had to pull my dress down and chase my dogs around the pool and run into my interview sweating and disheveled. The pool guys that show up are very nice, but we've been told time and time again Aquapool has too many clients to stick to a schedule...so they come whenever they want. IT'S NOT OK! IT'S SO DISRESPECTFUL OF MY TIME, SCHEDULE AND SAFETY! I am in a rental home so I cannot fire them...but I hope they quickly lose clients so they have enough time to give respect to the ones they do have.

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