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Business Profile

Water Damage Restoration

Pro-Tech ERS

Reviews

Customer Review Ratings

5/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromJay F

    Date: 01/10/2024

    5 stars
    Excellent work. Very professional and knowledgeable. The cost was better than expected and they were very easy to work with om both projects. ******, ****************, and ****** did a great job.
  • Review fromJulie G.

    Date: 11/04/2023

    5 stars
    Professional, ethical, honest, hard working. Rafael ***** is outstanding. The only negative was he was so busy we had to reschedule our initial appointment. But he came on Saturday morning to evaluate my water mitigation need. Unlike another company who was ready with an $1800 quote and contract, he walked me through the entire process and explained why I didn’t need mitigation. I highly recommend him for any work for which he is registered.
  • Review fromKathy J

    Date: 04/25/2023

    5 stars
    Pro-Tech did an awesome job! Rafael & his team were quick to respond to me, polite & kind, and went above & beyond my expectations! Quality work & good communication at very reasonable rate. I highly recommend them!!!
  • Review fromNancy C.

    Date: 01/06/2023

    5 stars
    We hired Pro Tech to clean the air conditioner ducts in our home. We were very happy with the service that was provided. Rafael and his son are very trustworthy in your home. They showed up on time. They did an excellent job! Before hiring their company I had several quotes for the same job. Pro Tech was by far the best price. I will definitely be hiring them again! Great job!
  • Review fromMelissa V.

    Date: 10/20/2022

    5 stars
    Our 2 year old daughter was sick almost every week with asthma and allergies and even tho Mr Rafael had a very busy schedule, he made the impossible to squeeze us in and WOW... is being almost 5 months now and our daughter had not gotten sick not even once! They did an amazing job! They were very knowledgeable and treated very professional and even kind of like family. Thanks a lot for everything!
  • Review fromNancy H

    Date: 08/07/2022

    5 stars

    Nancy H

    Date: 08/07/2022

    The Pro-Tech team provided over/the/top service. They completed mold remediation and cleaning, explaining the process every step of the way! They also completed additional work when they noticed a couple of issues not included in the quote. I highly recommend this vendor as they were very professional and provided superior customer service!!

    Pro-Tech ERS

    Date: 08/10/2022

    Thank you so much, Nancy, it was nice working with you and so happy to know we met your expectations. Pro-Tech Environmental Restoration Services always strive to go beyond what we are hired to do. Blessings to you and your family.

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