Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electrician

Red Royal Electric, Inc.

Reviews

This profile includes reviews for Red Royal Electric, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Red Royal Electric, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.88/5 stars

    Average of 34 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDagmar R

      Date: 11/09/2023

      5 stars
      They did a good work and made the job in time
    • Review fromSari P

      Date: 11/07/2023

      5 stars
      ****, *****, and ****** were all fabulous. Our senior parents needed the job done right, on time, and at a reasonable price. Red Royal Electric exceeded our expectations. We will be calling them for all our future electrical needs, and you should, too! A million thank yous to these guys!
    • Review fromBarbara G

      Date: 10/30/2023

      5 stars
      **** fixed my switch to my laundry room. Set the timer.Very nice man and professional.
    • Review fromAndrew M

      Date: 10/25/2023

      5 stars
      Great job guys. Very professional. ***** and ***** were amazing ????????
    • Review fromJoAnn B

      Date: 10/22/2023

      1 star
      I have used this company for years and never had a problem with them. Then they sent George H. out to me. He spoke with an accent and so rapidly that I was only able to hear key words, like "estimate" and "to cover everything we talked about".
      I told him I needed him to rewire my light to my laundry room from the breaker box and check the overhead light as it didn't work all the time. He proceeded to tell me that I needed a new GFI plug to meet code as the original was too close to the sink.
      He wrote the estimate for $1002.00 which included a fee for diagnosis of $266.00. The only thing he diagnosed were the contacts on the old light which took around 5 minutes. He said to replace the light which I provided for him. I signed the estimate and the company contract.
      George H, did the work except for the new GFI plug. I reminded him about replacing it. I thought that all of this was covered by the estimate.
      After replacing the plug George H. presented me with another bill- for $562.00! He never gave me an updated estimate. If he had I would not have done it! I'm retired on a fixed income. His comment was that he had done the work and by the contract I HAD to pay him. He smirked at me and said, "You don't expect me to work for free, do you?"
      I objected and said that he should have given me another estimate and I would not have had the plug changed. I told him how unhappy I was and he just laughed it off. I spoke with the Operations Manager, Eric. I complained about the way George had fraudulently extorted me. He did have a "talk" with George and addressed it at a staff meeting the next day. The company pays the workmen by the hour, but they also have an incentive program. I'm sure that George earns the company a lot of money so they won't let him go. The incentives are enough to encourage this type of behavior. After all, George H. "doesn't work for free!"
      I did receive a refund for the trip and diagnostic fees, but am out around $300.
      BUYER BEWARE!
    • Review fromEric R

      Date: 10/16/2023

      5 stars
      ***** and **** did a great and outstanding ********** up was 100%
    • Review fromConnie P

      Date: 10/06/2023

      5 stars
      ****** did an excellent job. Very professional, courteous and focused on doing a good job. My good fortune that he was the electrician that came out today.Highly recommend ****** and Red Royal Electric.******
    • Review fromSofia C

      Date: 09/28/2023

      5 stars
      First time customer, ****** was an excellent technician very professional did his job thoroughly Highly recommend Red Royal Electric !Absolutely, would use them again!Thank you for your service,**************
    • Review fromBeryl J

      Date: 09/08/2023

      5 stars
      They have EXCELLENT technicians ****** is my favorite. He knows his stuff
    • Review fromSheryl W

      Date: 09/08/2023

      5 stars
      Great George! Installed outside garage lights and surge protector. Thank you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.