Reviews
Customer Review Ratings
Average of 1 Customer Review
Want to share your experience?
Leave a ReviewReview Details
Review fromRoger N
Date: 04/19/2023
5 starsRoger N
Date: 04/19/2023
I had Red Rhino come out to check for a pool leak and they charged $350, about average. During the gentleman Forrest's leak detection, he gave me a price to fix it, then 10 minutes later added a $1000 to that price, then 15 minutes later (while he is still checking for leak this whole time) gave me another price which was $1000 more. Then, when he finished, he gave me one last price of $4500 to fix it. Usually, one does his work and gives the estimate. Very unprofessional. Then I called Florida Leak Locators. They checked again for $300, found the problem in about an hr., VERY KNOWLEDGABLE AND PROFESSIONAL & I could tell Pat the technician knew what he was doing and he gave me 2 options, I settled on the full fix for $1300!! More than $3000 less. A wonderful professional company. Don't fall for Red Rhine, call the real professionals at Florida Leak Locators. I am so glad I did. From the first phone call, I could tell by his response I would be in good hands.
Florida Leak Locators
Date: 05/04/2023
Thank you so much for providing your feedback and for letting us know how great your experience with Florida Leak Locators was. We really appreciate you taking the time to review our performance and we are happy that we were able to satisfy you with our level of service and competitive pricing. Thank you again and if you need anything else in the future, please do not hesitate to let us know.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.