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Business Profile

Marketing Consultant

AG Marketing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    AG Marketing, u nder the guise of it's subsidiary companies ***********, *********** and *************** withdrew money from my *** checking account by forging a check. I had never sent a check to any of these three companies nor published services from them.I can provide copies of the checks. The total amount withdrawn by these three companies is $252.42. The company agreed to stop taking money out of my account, but they did NOT refund the amount taken which they said they would do.

    Business Response

    Date: 03/28/2025

    Dear ******* **********,

    As you requested, the accounts were canceled since 02/10/2025, 
    and the amount charged to you will be refunded as per the monthly costs of our services. 
    There will be no further charges to your account.

    The refund will be sent to the address: ********************************************
    You can expect to receive it in the form of a check in the next 7 to 10 business days.

    We appreciate your feedback on this matter, as this is not the way we do business.

    Please feel free to contact us at ************ if you have any questions.

    Sincerely,
    Customer Support Team

  • Initial Complaint

    Date:10/09/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My bank account was charged for subscriptions I never signed up for. They paid back a portion but $233 is still owed to me.

    Customer Answer

    Date: 10/23/2023

     
    Complaint: 20713993

    I am rejecting this response because:

    This response was taken verbally by the BBB:

    At this time the business sent a check for $364.79 and the bank would not accepted it. I ask to return this check and have the business send a money order in its place. 

    Sincerely,

    *********************

    Business Response

    Date: 04/07/2024

    Dear *****,

    As per your request, your account has been canceled under the cancellation number # ****** and the amount that was charged to you has been refunded. There will be no further charges to your account.

    According to our records, the refund has been provided as requested since 10/18/2023. We regret your bad experience with us. We appreciate your feedback on this matter, as this is not the way we do business.

    Please feel free to contact us at ************ if you have any questions.

    Sincerely,
    Customer Support Team.

AG Marketing, LLC is NOT a BBB Accredited Business.

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