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Business Profile

Medical Imaging

Carlisle Imaging Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Imaging.

Complaints

This profile includes complaints for Carlisle Imaging Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carlisle Imaging Center has 2 locations, listed below.

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    • Carlisle Imaging Center

      400 Pinellas St STE 101 Clearwater, FL 33756-3312

    • Carlisle Imaging Center

      1240 S Fort Harrison Ave Clearwater, FL 33756-3308

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/14/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Scheduled for my yearly routine mammagran on November 12, 2024 at Carlisle imaging *******************************************. I was wrongfully charged. I had called the office of Dr ******* and was advised to call Carlisle imaging to have them change the code to preventative Mamogram. I was told it was an error . Needed to be changed to preventative they had diagnostic. My bill from Carlisle imaging is $500.89 for my yearly annual routine mammogram. A yearly routine preventive mamogram is covered by my insurance (United Health Care. Neither Carlisle imaging or ***************** will admit coding error . It was a preventative mammogram. Ive gone through my insurance company to file a grievance about this matter. Their response is that the bill from Carlisle imaging stands. After reaching out to United healthcare insurance for my grievance with no change .I need help in resolving this matter of being wrongfully charged in having my yearly mammogram. Its important to take care of ones health and I make sure I go once a year for my annual mammogram. After this has happened to me Im going to be extra careful and I shouldnt have to feel that way.Thank you,******* Hand

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