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Business Profile

Subscription Agents

Priority One Clearing Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Subscription Agents.

Important information

  • Customer Complaint:
    Priority One Clearing Services, Inc. has worked and continues to work with BBB in an effort to reduce its number of complaints.

    BBB recommends that prior to contacting BBB if you have any complaints or concern, please contact Priority One's Dawn Daugherty directly at [email protected] or call India Perry or Dawn Daugherty at (727) 443-2200. The company's hours of operation are 9:00 AM-4:00 PM EST, Monday-Friday.

    Priority One Clearing Services, Inc. is a processing center for magazine publishers. To explain how this works, a company (not Priority One) sells or generates a customer's order for a magazine subscription. That order is forwarded to Priority One, which processes that customer's information. Priority One then forwards the customer's subscription order to the magazine publisher.

    Priority One is not a business that sells or generates new customer magazine orders. According to the business, customers are given Priority One's name by the customer service department of the magazine in order to better assist with their questions. If you contact Priority One prior to filing your complaint, you will be provided the contact information needed in order for you to make contact with the company that started your subscription.

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A renewal subscription was added as a second subscription instead of extending my current subscription. I now have two issues of the same magazine. I want the extra subscription added to the first as an extension. The accounts are: 1104?*****/5# and11017?1191/7# with the " ? " number not clear enough to read. These are both addressed to: **** **********, ***************************************************

    Business Response

    Date: 06/24/2025


    Hello,


    Priority One serves as a data processing office/clearinghouse for many different publishers, and we do not sell magazines or bill/invoice for subscriptions. We only process the data provided to us by other companies and send it to the publishers.  We are happy to help you get the information that you will need to get this situation resolved.
    This order DISCOVER MAGAZINE was sent to Priority One for processing by the company PAPER AREA. You can contact them directly at ************. They will be able to answer your questions or refer you to the company that started your order. They will be able to explain exactly why the order was started in your name and provide any billing information if it applies.

    Please use the following reference number when you contact that company: ********


    Thank you,

     

    ******* ******


  • Initial Complaint

    Date:02/05/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I receive a magazine from Billboard. I called them asking why they sent me it. They said the third party sent me up for it and they gave me priority. One information I reached out to priority 1 no response left a message. I don't want to be charged for something I never signed up for I don't know what their scam is

    Business Response

    Date: 02/10/2025

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. This order to (BILLBOARD MAGAZINE) has been cancelled on 2/6/2025 per your *********** may get another issue, because labels are pre-printed, and then it will terminate.  The order was sent to us from (Simple Logic Subscriptions) as a promotion; this is a marketing technique used to introduce consumers to different magazines.   We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (Simple Logic Subscriptions) to do the same. If you would like more information on this promotion, please contact (Simple Logic Subscriptions) at *************).

  • Initial Complaint

    Date:11/04/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started receiving subscriptions first to *************, cancelled it, then started receiving a subscription to **. When I asked ** to cancel my subscription because I never signed up, they referred me to Priority One since they were the people who signed me up. ** gave a phone number and website, when I followed the link to the website, it popped up with a virus warning. Needless to say, I dont feel comfortable emailing them or calling them because of their shady practices. I dont know how it is legal to sign up someone for services they never agreed to, and dont know if there is enough grounds to file a class action lawsuit. Please advise on this issue, thank you.

    Business Response

    Date: 11/04/2024

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. This order to ************* has been cancelled per your *********** may get another issue, because labels are pre-printed, and then it will terminate.  The order was sent to us from (US Periodicals) as a promotion; this is a marketing technique used to introduce consumers to different magazines.   We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (US Periodicals) to do the same. If you would like more information on this promotion, please contact (US Periodicals) at ************.

    Customer Answer

    Date: 11/05/2024

     
    Complaint: 22508958

    I am rejecting this response because: you should not be accepting subscription referrals from disreputable sources who use peoples personal information without their consent.

    Sincerely,

    ****** *******

    Business Response

    Date: 11/06/2024

    We are sorry you feel this way but can understand your frustration.  The company did not solicit you for a magazine order, they sent it to you as a promotion to introduce you to it, just as many other direct mail promotions are sent to your mail box.  They are not soliciting for payment, they are merely introducing you to the magazine as an advertisement,just as companies do when sending you ads to your mailbox.  We are sorry this provided any inconvenience, it has been cancelled and will stop after a few more issues.  The mailing labels are pre printed, therefore it cannot stop immediately.  We have also put your name on block, meaning you will not receive any further magazine subscriptions from Priority One Clearing Services.

  • Initial Complaint

    Date:10/22/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Someone ordered a subscription in my husbands name whos been deceased for five years. I want to know if my accounts have been compromised or what the situation or how this was even generated

    Business Response

    Date: 10/22/2024

    I did respond to this customer yesterday (October 21, ***** @4;** pm).


    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. This order to (Architectural Digest) has been cancelled per your *********** may get another issue, because labels are pre-printed, and then it will terminate.  The order was sent to us from (US Periodicals) as a promotion; this is a marketing technique used to introduce consumers to different magazines.   We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (US Periodicals) to do the same. If you would like more information on this promotion, please contact (US Periodicals) at ************).

     

     

  • Initial Complaint

    Date:10/21/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son, **** ****** just received three issues of Architectural Digest at my home. The Sept issue arrived 10/7/24 then the Oct and Nov issues both came on 10/16/24. He has not lived here for many years. I called him to ask if he had subscribed to the magazine. He said he had never heard of it and he did not subscribe to it, nor does he want it. Our concern is that there is some sort of fraud going on here. How did his subscription get started? Did someone present his credit card to open a subscription? My zip code is *****. The subscription number is #ARD1787892577/#. After responding to my concern, we want the subscription cancelled and any money that may have been charged fraudulently to his card refunded.

    Business Response

    Date: 10/21/2024

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher.  This order to (Architectural Digest) has been cancelled per your request. You may get another issue, because labels are pre-printed, and then it will terminate. The order was sent to us from (US Periodicals) as a promotion; this is a marketing technique used to introduce consumers to different magazines.  We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (US Periodicals) to do the same. If you would like more information on this promotion, please contact (US Periodicals) at *************).

    Customer Answer

    Date: 10/21/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    I was very pleased with the representative who called me to explain what had taken place. All is fine now.

    Sincerely,

    ***** ******

  • Initial Complaint

    Date:10/17/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving a magazine subscription I did not sign up or pay for from Priority one clearing services, Architectural Digest . When I requested to have it cancelled they said they were unable to cancel it because the order was placed through an agency. This order was placed without my knowledge and I fear my information has fallen in to the hands of scammers. Please cancel the subscription Property One Clearing Services Llc. I did not consent to have a magazine subscription.

    Business Response

    Date: 10/17/2024


    Hello

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. This order to (Architectural Digest) has been cancelled per your *********** may get another issue, because labels are pre-printed, and then it will terminate.  The order was sent to us from (US Periodicals) as a promotion; this is a marketing technique used to introduce consumers to different magazines.   We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (US Periodicals) to do the same. If you would like more information on this promotion, please contact (US Periodicals) at *************).

    Customer Answer

    Date: 10/17/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **** *****

  • Initial Complaint

    Date:09/12/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving a magazine subscription I did not sign up or pay for from ******, ******************* and ** . When I requested to have it cancelled they said they were unable to cancel it because the order was placed through an agency. This order was placed without my knowledge and I fear my information has fallen in to the hands of scammers. Please cancel the subscription Property One Clearing Services Llc. I did not consent to have a magazine subscription

    Business Response

    Date: 09/12/2024

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. These order to (Conde Nast Traveler, and GQ ) have been cancelled per your request, I am not locating an order for ****** in our ********** may get another issue, because labels are pre-printed, and then it will terminate.  The order was sent to us from (US Periodicals) as a promotion; this is a marketing technique used to introduce consumers to different magazines.   We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted (US Periodicals) to do the same. If you would like more information on this promotion, please contact (US Periodicals) at *************).

  • Initial Complaint

    Date:09/09/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ** magazine subscription started without my permission

    Business Response

    Date: 09/09/2024

    Hello,
    Priority One serves as a data processing office/clearinghouse for many different publishers, and we do not sell magazines or bill/invoice for subscriptions. We only process the data provided to us by other companies and send it to the publishers.  We are happy to help you get the information that you will need to get this situation resolved.
    This order *********** was sent to Priority One for processing by the company PUBLICATIONS UNLIMITED. You can contact them directly at ************. They will be able to answer your questions or refer you to the company that started your order. They will be able to explain exactly why the order was started in your name and provide any billing information if it applies.

    Please use the following reference number when you contact that company:K050421736.

    If you have any other questions, please feel free to contact me.

    Thank you,

  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charged me for 3 Months and I did not sign up for any services. Please stop charging me and issue me a refund. Complaint taken in dictation of BBB rep **********

    Business Response

    Date: 08/30/2024

    Hello  

    Priority One serves as a data processing office/clearinghouse for many different publishers, and we do not sell magazines or bill/invoice for subscriptions. We only process the data provided to us by other companies and send it to the publishers.  We are happy to help you get the information that you will need to get this situation resolved.

    These magazine orders for CONDE NAST TRAVELER, BON APPETIT and WINE ENTHUSIAST were sent to Priority One for processing by the company ************* You can contact them directly at ************. They will be able to answer your questions or refer you to the company that started your order. They will be able to explain exactly why the order was started in your name and provide any billing information if it applies.

    Please use the following reference number when you contact that company:*******.

    If you have any other questions, please feel free to contact me.

    Thank you, ell us why here...

  • Initial Complaint

    Date:08/26/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am receiving a magazine subscription I did not sign up or pay for from Entrepreneur. When I requested to have it cancelled they said they were unable to cancel it because the order was placed through an agency. This order was placed without my knowledge and I fear my information has fallen in to the hands of scammers. Please cancel the subscription Property One Clearing Services Llc. I did not consent to have a magazine subscription.

    Business Response

    Date: 08/26/2024

    Hello,

    Priority One Clearing is a data processing center for many different publishers, we do not sell magazines or bill/invoice for subscriptions. We process the data provided to us by others and send it to the publisher. This order to ********************* has been cancelled per your request.You may get another issue, because labels are pre-printed, and then it will terminate. The order was sent to us from ************************** as a promotion on 10/17/2023; this is a marketing technique used to introduce consumers to different magazines.  We have put your name and address on a block in our system to prevent us from processing any other magazines, and we have contacted ************************ to do the same. If you would like more information on this promotion, please contact ************************ at ************ and provide them with your reference number 8X001182.

    Thank you,

    ***************************

    Vice President of Operations

    Customer Answer

    Date: 08/27/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************************

Priority One Clearing Services, LLC is NOT a BBB Accredited Business.

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