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Business Profile

Testing Center

ISO Quality Testing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Testing Center.

Complaints

This profile includes complaints for ISO Quality Testing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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ISO Quality Testing, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/14/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm not surprised by these reviews. ISO Quality Testing has not returned any of my emails or calls. The questionnaire they have you fill out before scheduling an exam time was so poorly written, I thought I clicked on a phishing attempt. I actually kind of wish this was the case because there would be an easier solution. Instead, I'm scrambling to take a test only offered twice a year that I already sunk $300 into. I don't even know who sees these reviews, but I hope this message is getting somewhere. They need to fix their broken system and prioritize communication. I sincerely hope they go bankrupt. IQT, if you're reading this, I halfheartedly apologize for wishing you ill will. Let's talk this through.

    • Initial Complaint

      Date:10/18/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Sunday, October 16th 2022 at 10:30 am, I was scheduled to take the exam for Peer Recovery PR (****** CRM II). When I tried to login I got an error message that said "wwwiqttesting.com says Your ******* must start the exam first!" But then nothing happened, the exam never started and I was never able to take the exam.I could not contact anyone for technical support. I have already paid $199, $150 to ****** (****** accrediting agency) and $49 to IQT Testing so I can do this. I WILL NOT PAY FOR RESCHEDULING NOR DO I THINK I SHOULD NEED TO WAIT 60 DAYS TO TRY THE **** AGAIN BECAUSE THIS IS YOUR FAULT NOT MINE!

    ISO Quality Testing, LLC is NOT a BBB Accredited Business.

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