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Business Profile

General Contractor

Barzelatto Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Barzelatto Group was our contractor for a home renovation. The final step in the job was to repair a ceiling hairline fracture, that resulted from the renovation. *****, the owner, brought over a contractor to take a look at the fracture, but then he never got back to us. After six months of waiting and getting no response, we proceeded to get a professional dry wall company to fix it since it was growing and getting worse. After the repair, we provided ***** with the bill. He responded that he feels he only owes us $750 and wouldnt give us an explanation why it was cut in half. At this point and tired of dealing with trying to close, we accepted the $750. However, he hasnt paid us. Its been since March 10.

    Customer Answer

    Date: 06/14/2024

    Hello, the phone number is ************. Thank you

    Customer Answer

    Date: 06/17/2024

    Heres the phone number and email address:

    ************

    ****************

    Thank you,

    ********

Barzelatto Group LLC is NOT a BBB Accredited Business.

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