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Business Profile

Apartments

Clearlake Isles Apartments

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/04/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a 83 year old woman who have had three major surgeries and have had a broken air conditioner for going on 3 months. The Clear Lake Isles Apartment refuses to get it fixed or install a new one. The temperature in my apartment has been over 85 degrees daily. I am forced to sit in the hallway all times of the night to get some relief. Also they refused to allow me to see the apartment before I moved in and the carpet was so nasty and dirty that it makes me sick. I am too old and sickly to live like this. My name is***************address of apmt. Is **************************************** and I am not the only one in this apartment that is having a/c problems. I was informed that they put used air conditioners in these apartments.

Clearlake Isles Apartments is NOT a BBB Accredited Business.

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