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Business Profile

Wholesalers and Distributors

Big Apple Card Co.,Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally dispute inaccurate information on my credit report. After reviewing my report, I found accounts that do not belong to me. I believe I am a victim of identity theft and have already filed a complaint with IdentityTheft.gov.The following account was fraudulently opened under my name:Creditor Name: APPLE CARD/GS BANK *** Opened Date: 29/08/2021 Account Number: **************** Balance: $22,678.00 I did not authorize this account, and it does not belong to me. Please investigate this matter and remove the inaccurate information from my credit report as soon as possible.I kindly request that you complete your investigation and send me written confirmation once the disputed account has been removed. Thank you for your immediate attention to this matter.

  • Initial Complaint

    Date:11/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid my account on ******* off of my card that was compromised on the 3. My bank cancelled anything associated with this card. I have never missed a payment or anything associated with this business. However Apple would like to hold my money instead of putting towards my payment. They want to hold my money for **** days. When I spoke to a manager she said she couldnt do anything her name is ******* no last name or ID#. Informed her that wasnt satisfactory and she wouldnt allow me speak to someone else higher than her. I am filling this complaint because her actions was very unprofessional and she said its there policy. I never heard of this or say anything of that matter

Big Apple Card Co.,Inc. is NOT a BBB Accredited Business.

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