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Business Profile

Website Maintenance

Tech4States

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Worst experience with a business I've ever had. Website builder took 2 months to work on my website with no sense of urgency to get it finished. I disputed their service with my credit card bank and that is the only time I felt they wanted to get it completed. They refunded my money after learning of the dispute, only to insist on a WIRE TRANSFER of the funds and they refused to finish my website until the funds were paid. They basically held my website for ****** until I could wire them CASH (which I did not want to do). I was forced to pay cash with a wire transfer. Long story short, after 2 months and lost revenue due to their delays in their work, I booted them out of my website and ended up with a website full of problems. I believe the ******* company outsourced the job overseas. Their website developer was not professional, and I always had to proofread his mistakes. Their delay in getting this done cost me revenue in more ways than one, and what reputable business insists on a wire transfer of funds????? I am still left with a website that has problems and is incomplete.

Tech4States is NOT a BBB Accredited Business.

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