Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Art Plumbing, Air Conditioning & Electric

Reviews

This profile includes reviews for Art Plumbing, Air Conditioning & Electric's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Art Plumbing, Air Conditioning & Electric has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.73/5 stars

    Average of 281 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromChristian F

      Date: 06/29/2025

      5 stars
      ****** ********* did an excellent Job. Art Plumbing customer service is exceptional. Thank you!
    • Review fromMelodi C

      Date: 06/25/2025

      5 stars
      My service was great professional and informative. I am glad I got the service.
    • Review fromLola I

      Date: 06/23/2025

      5 stars

      Lola I

      Date: 06/23/2025

      Art Plumbing and **** professional and friendly and will happily recommend to my family and friends.

      Art Plumbing, Air Conditioning & Electric

      Date: 06/24/2025

      Thank you, ****! We're pleased to hear that **** provided professional and friendly service. Your recommendation means the world to us, and we truly appreciate your support.
    • Review fromKarie J

      Date: 06/22/2025

      5 stars

      Karie J

      Date: 06/22/2025

      I have been a customer of Art Plumbing for many years, and they have installed and repaired several items such as ACs, Water Heater, and bathroom toilet and valves, in three different homes. Every technician is foremost pleasant and knowledgeable; qualities that are so rare these days. Even with very difficult repairs that included our septic system, Art Plumbing got the job done as promised. I definitely recommend Art Plumbing for any plumbing need. 

      Art Plumbing, Air Conditioning & Electric

      Date: 06/24/2025

      Thank you, *****, for your continued trust over the years and across multiple homes. Your kind words about our team mean so much to us, and were honored to be your go-to for all things plumbing. We truly appreciate your recommendation and loyalty.
    • Review fromJohn Q

      Date: 06/16/2025

      5 stars
      Ngan Tran did a great job. He had to put a whole new coil in our air conditioner. The system is not even a year old When installed, somehow there was a pin hole in the coils letting Freon out. They came back n and replaced the whole system. Thank you Ngan for a job done well I would recommend Ngan Tran for anyone who needs a new air conditioner. 
    • Review fromjohn d

      Date: 06/09/2025

      1 star

      john d

      Date: 06/09/2025

      If there was a no star option I would definitely give that. First, when installing my new AC they damaged my home ceiling was cracked in multiple places and in my bedroom one of the installers fell through the ceiling. This was not even looked at for months and when they actually came to repair it they just patched the holes and cracks with putty not matching color or texture. Secondly the west side of my house is a good 5-8 degrees hotter than the rest of the house this issue has not even been looked at. Now for the main issue, they installed a potentially hazardous AC in an enclosed area that can cause a build of carbon monoxide and the unit didn't pass inspection. Now all of these issues have yet to be taken care of and I am forced to call customer service weekly and to which I am always assured of a call back by the manager who are in meetings at the time. I have called all different days and times and get the same response and also don't receive a call back as promised by said managers. I have been very patient and have been paying off my expensive burden but the communication and quality of service is some of the worst I have ever dealt with. You would think going with a big company like ********** for this service these issues wouldn't occur. I am still hoping for a solution even though its been over 6 months now.

      Art Plumbing, Air Conditioning & Electric

      Date: 06/10/2025

      ****, thank you for taking the time to share your experience. First and foremost, we sincerely apologize for the frustration and inconvenience youve endured. This is not the standard we hold ourselves to, and we are deeply concerned to hear how many areas of the installation and follow-up fell short. Your loyalty makes this even more disappointing, and its clear weve let you down.
      We take your concerns very seriouslyespecially regarding the safety issue and the lack of proper communication. Our team leadership has been alerted, and we will escalate this internally to ensure someone reaches out directly to you without delay. We understand that six months is far too long to wait for resolution, and we are committed to making this right. Thank you for your patiencewe know its been stretchedand we truly want to restore your confidence in our company.
    • Review fromShelora L

      Date: 06/04/2025

      5 stars

      Shelora L

      Date: 06/04/2025

      ****** Abralat came out to access my plumbing problem. He was kind and professional. He set up a pipe scan right away due to the nature of the issue. I thank him for his help.

      Art Plumbing, Air Conditioning & Electric

      Date: 06/05/2025

      Thank you, Shelora, for taking the time to share your experience. We're glad ****** was able to assist you promptly and professionally. His attention to urgency and care for our customers is something we value deeply, and were pleased it made a difference for you. We're here if you need anything further.
    • Review fromParveen N

      Date: 05/26/2025

      1 star
      I am extremely disappointed with the warranty service provided by Art Plumbing and Air ************************* 2023, I had a brand new 5-ton HVAC system installed in my home by this company. As of today, the system is completely non-functional. I immediately called their customer service line and spoke with a representative named *****. She confirmed that the unit is under warranty but informed me that no technician is available for the next four days.I live in *************, where daytime temperatures reach 91F. Being without air conditioning for four days in these conditions is not only uncomfortableits potentially unsafe.Whats most concerning is that this delay appears to be linked to the fact that its a warranty (non-revenue) service call. I strongly believe that if I were paying for service out of pocket, a technician would have been dispatched immediately. This gives the impression that they are deprioritizing warranty obligations in favor of paid work.I am now forced to seek help from another provider and incur additional expenses just to get the system running againdespite having a valid warranty.I chose this company based on its reputation, but this experience has seriously undermined my trust in their service. I am requesting that Art Plumbing and Air Conditioning honor their warranty in a timely manner and ensure that customers are not penalized or ignored simply because they are not paying out of pocket.
    • Review fromShavarsh S

      Date: 05/14/2025

      5 stars
      I am leaving a review for Mr. Donnie S. He is an excellent professional and a kind person. We are very happy with his work and highly recommend him.
    • Review fromJeanette E

      Date: 05/14/2025

      5 stars

      Jeanette E

      Date: 05/14/2025

      Excellent job, extremely knowledgeable. I highly recommend ***** the electrician

      Art Plumbing, Air Conditioning & Electric

      Date: 05/15/2025

      Thank you so much, ********. We're pleased to hear that ***** made such a great impression with his expertise and service. He's a true professional, and your recommendation means a great deal to both him and our entire team. We're grateful for your trust and support.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.