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Business Profile

Dental Hygienist

Modern Smile and Implant Center, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Hygienist.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband went there and now they closed and have all His files
  • Initial Complaint

    Date:08/16/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This dental office went out of business in the middle of a veneer job and collected payment in full.patient abandonment as well
  • Initial Complaint

    Date:08/15/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid **** dollars for an implant. Doctor or inserted the post on June 16. I had an appointment to return on the June 19, dentist disappeared no forward no contact info. Reappears everyday on social media and ignore her patients cry on when she will return to her office. We have no way of getting medical records to continue service elsewhere.
  • Initial Complaint

    Date:07/19/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been going to this dentist, **************, for about 10 years. On the night of June 21, ***************************************************************** when its resolved to be rescheduled (my appointment was the following day June 22, 2023). I never heard anything ever again and I have called and texted repeatedly, even called their other location in Hallendale. Then, tonight, upon looking up the business I see it says permanently closed. Obviously ***** for many reasons but primarily I need my X-rays and my medical records to bring to another dentist (yet to be found), because most require that be done first to even be seen and I had all of that done earlier this year (February), at their office. I dont think its great business to just disappear and shut up shop without letting your long-time, loyal customers know and providing them with their medical records.

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