We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transporting Trailers

Secure Auto Shipping, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transporting Trailers.

Reviews

Customer Review Ratings

1.8

Average of 10 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Kevin P

    Date: 06/18/2024

    Scam of the century. Lie after lie. Was told my car was in **, then was sent a picture from **. No response from driver they hired. 6 days late and I dont know where my car is.

  • James L

    Date: 05/25/2024

    This is the worst shipping company ever, if I could give it no stars I would, they tell you whatever you want to hear, until they have your deposit, and then you can't get a hold of anyone. Most unorganized, unprofessional place I have ever done business with, no one I dealt with spoke english, how do you expect people to communicate. Believe me use anyone but secure auto shipping they are the worst.

  • Ma J

    Date: 04/06/2024

    Scam of a business. They repeatedly called me for my service and used bait and switch tactics for my refund. They have been warned I will pursue actions against them. Beware anyone looking to ship your car with these scammers. They tell you what you wanna hear until they get your deposit then you are nonexistent. ******* especially has been a pain in cancelling my order. ***** will be called and more action will be taken if they dont cancel and refund my order as he stated when I accepted this order. WHAT A JOKE

  • Thomas B

    Date: 03/08/2024



    Secure Way Transport gets a 5 ? from me. They picked up my 1970 corvette in Florida exactly when they said they would. The driver took pictures and sent them. Driver and his dispatch kept in contact with me. Car showed up at my driveway in Wisconsin exactly when they said It would. I was pretty nervous going with a transport service, but Secure Way Transport did everything the way they said they would. 100% trust their service.

  • Danyelle M

    Date: 03/07/2024

    If I could give this company less than a one star I would. I was "guaranteed" by the broker ****** that my car would be in ******** ** by a specific date and it wasn't I told him that if he couldn't make the deadline to let me know and I would find another company and once again he "guaranteed " that it would make the deadline. After speaking with the driver I was told he had up to 48hrs after the estimated time of delivery to drop the car off. When I tried to reach out to ****** to discuss this matter my calls were mysteriously received by dispatcher and other employees ( everyone except ******) but he had taken my deposit by then so I guess he was good. His dispatcher is horrible. She put the delivery address in fir my billing address and wondered why my card kept getting declined.. Duh!! Please don't use this company unless you're willing to deal with the false promises they "guarantee". His words not mine..

  • Kaye V

    Date: 11/04/2023

    We had a great experience with Secure Auto Shipping. We had our truck transported from St. James City, Florida to Missouri. They charged a reasonable rate and didn't increase the price after pick up. They did a great job of documenting the vehicle with photos. Make sure you ask for Ross Abraham. He did is right.

  • Bernita L

    Date: 09/07/2023

    I had inquired with company about shipping my car, but still wasnt sure. So I looked into a couple more businesses and went with another company. Then the man name ****sends me a message talking about how I went with another company and hope I dont get messed out of my money. So I was scared now because I have given them my car and wondering if what he said was true. ( he stated that they will take it not knowing and then they will call you and tell you the driver broke down and another driver will do it but it will be more money. So I wouldnt do business with this company never!!!!!!!

  • Blake S

    Date: 06/06/2023

    Worked with a broker named *****, he was alright but just tells you what you want to hear. The driver he set me up with wouldn't work with me on a drop off date. I have been trying to contact the company for my $200 deposit back but to now avail. I just keep getting a run around. They said their accounting department is the one who takes care of refunds but they are impossible to reach, they never answer their phone. When talking with customer service they say they "hope" I get my refund. What kinda unprofessional language is that? Hope? No, it is we guarantee you will receive your refund on such and such date. Be very cautious or doing business with this company.

  • Giselle B.

    Date: 12/06/2022

    Do not use secure auto shipping.. scammed me out of a $100 deposit. Guaranteed shipping my car by a certain date and when they couldn't deliver found another company and was guaranteed my deposit back and after calling and requesting for over a month refused to refund my money and no one will return my call.. even said it was refunded to get me stop calling.. bad business

  • Kristine P

    Date: 09/02/2022

    If you ever need to ship a car - THIS IS THE WORST AUTOMOTIVE SHIPPING COMPANY OUT THERE! We are trying to get our daughter's car to her so she has it to move on to her next duty assignment and the experience has been a nightmare! First, the driver is the most obnoxious and rude human I have ever had the misfortune of dealing with and the Broker, we dealt with, ***************** out of ** has ghosted ** since this whole ordeal started. The driver was supposed to be here on Monday morning, he showed up Sunday evening. He wouldn't come to the house, but instead insisted I bring the car to him at the entrance of our neighborhood... not a huge deal in the scheme of things. Mom was with me so we got more steps in when we had to walk back home, but still... When the driver arrived in **********, he called our daughter and told her that she would have to meet him at midnight TWO HOURS away from the agreed upon drop off location. ********, needing/wanting her car, worked with her command to make the arrangements just to have the driver tell her, "sorry, it will be more like 4am". Well that was just not acceptable and after many back and forth conversations with him... usually one sided, because he does not listen, she told him to get her car to her at the original location by **** (curfew) and went back to base and to bed. This morning at **** (**** for our daughter), I received another call - he did it again! They were at the agreed upon location and he was of course, very late, but kept telling her he would be there "soon" and when she insisted he send her his location, he was still more than 2 hours out. I have never bashed an organization or person on a social media platform, but with as many Military friends and family as we have, I want you all to be aware... shipping cars to military personnel is common place - don't get taken by this one! We have learned out ****** and our other daughter (service member) will be getting her car through a different delivery source.

Secure Auto Shipping, Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.