Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Services

Debt.com LLC

Reviews

Customer Review Ratings

4.5/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMarcos A

    Date: 07/15/2025

    5 stars
    A ****************** with Top-Notch Support and Resources Ive been working with Debt.com for over a year as an affiliate, and its been a truly valuable partnership. What I appreciate most is that we share the same mission: to educate and empower people financially. The clients *** referred have received excellent care and real solutions to their debt problemsmany have personally shared how grateful they are. Beyond offering trusted debt relief programs, Debt.com also provides high-quality educational content that perfectly complements the financial guidance I provide. Together, weve made a meaningful impact in peoples lives. Theyre a reliable resource for anyone looking to take control of their finances, and Im proud to be part of that effort.
  • Review fromJohnny L

    Date: 07/05/2025

    5 stars

    Johnny L

    Date: 07/05/2025

    I was overwhelmed with my student loan debt and didnt know where to start. Debt.com connected me with trusted resources and made the process much easier. Their site offers clear, reliable info and guided me to repayment options I didnt even know I qualified for. Highly recommend for anyone struggling with student loans!

    Debt.com LLC

    Date: 07/08/2025

    Thank you so much for sharing your experience, ******. Were thrilled to hear that Debt.com was able to help you navigate your student loan options and connect you with the right resources.

    Tackling student debt can feel overwhelming, but you're not alone and we're glad we could be part of your journey toward relief. Wishing you continued success as you move forward!

  • Review fromSebastian A

    Date: 06/27/2025

    5 stars
    Debt.com really came through for me when I had no idea what to do. Their site hooked me up with a legit debt management company that helped lower my interest rates and set up one simple monthly payment I could actually afford. The whole thing was super easy, and I felt like someone had my back the whole time. Now, thanks to Debt.com, I finally feel like Im getting my finances under control.
  • Review fromShirley B

    Date: 06/19/2025

    5 stars

    Shirley B

    Date: 06/19/2025

    Thanks to Debt.com, I was finally able to find a great solution to get out of the debts that had been weighing on me and taking away my peace of mind. I called and spoke with a representative who gave me excellent guidance and clearly explained all the options available based on my debt amount and financial situation. I felt truly supported throughout the entire process. I really recommend them.

    Debt.com LLC

    Date: 06/24/2025

    ******* - Thank you so much for your kind words and recommendation! Were thrilled to hear that our team was able to provide the guidance and support you needed to find a solution and regain peace of mind.

    At Debt.com, were committed to helping individuals take control of their finances with clarity and confidence. We truly appreciate you taking the time to share your experience and wish you continued success on your financial journey!

  • Review fromWilliam L

    Date: 06/19/2025

    5 stars
    I cant say enough good things about Debt.com. I was overwhelmed by credit card debt and didnt know where to start. Their team was incredibly helpful from the first call they took the time to understand my situation, explained my options clearly, and matched me with a debt relief provider who helped create a realistic plan. Now, Im finally on the path to becoming debt-free!
  • Review fromHeath L

    Date: 06/13/2025

    2 stars

    Heath L

    Date: 06/13/2025

    I contacted them to ask some questions about debt. They gave the typical call center script and then transferred me. What they didnt mention is that they were transferring me to another company entirely. The first time, I thought maybe something went wrong. I called back and specifically asked if I was being transferred to a Debt.com specialist. I was told "yes." But again, I was transferred to a third-party company.I dont usually have a problem with referrals, but in this case, when youre sharing very sensitive information, it matters. They should be more upfront about how the process worksand they definitely should not lie. It does matter.

    Debt.com LLC

    Date: 06/16/2025

    Hi *****,



    Thank you for taking the time to share your experience. We sincerely apologize for the confusion and truly appreciate your feedbackit helps us improve.



    After reviewing the interaction, we did notice that your calls came from two completely different phone numbers, which may have contributed to the confusion in our system to not recognize your call-back. That said, its clear that the explanation during the call transfer should have been handled more clearly. While the representative did not make any false statements, we agree that better communication was needed, and we are addressing this with additional training to ensure transparency and consistency moving forward.



    For over a decade, we've been committed to helping tens of thousands of individuals navigate their financial challenges with honesty and care. Your feedback matters to us, and wed love the opportunity to make things right and hopefully earn a review that better reflects the level of service we strive to deliver every day.



    I've personally reached out via phone and sent you an email offering further assistance so please dont hesitate to connect with me directly to resolve or replace this review.



    Sincerely,

    Don Silvestri 

    President

    ************ (direct) 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.