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Business Profile

Door Screens

Hammond Industries Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Door Screens.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGeorge B

    Date: 04/27/2023

    1 star
    DO NOT USE THEM!!!We lost our entire cage to ***. We signed a contract to replace it for $40,000. We have paid $30,000. The contract called for 20 x 20 screen. They installed 17 x 14 screen. The agreed the wrong screen was installed and said they will change it. I have repeatedly asked to talk to someone but can only email the secretaries. **** is in charge of the install crews. Here is a breakdown of the emails:3/1/23: We sent pictures showing 20x20 screen was not installed 3/5/23: We sent more pictures 3/7/23: We emailed asking if the pictures were received since we heard nothing 3/7/23: You answered yes pictures were received 3/10/23: We asked for the status of completing our screen 3/15/23: Approximate date that **** visited to confirm screen was wrong 3/28/23: We asked the status of the screen since **** visited a few weeks ago 3/28/23: "You said the install will start on approximately 4/1/23"4/8/23: We asked what the schedule was now that the 4/1/23 week work did not happen 4/12/23: We asked again about the new schedule 4/12/23: "**** will be there by 4/14/23"4/18/23: We asked what the schedule now looks like since no work happened the previous week 4/18/23: "You said it will be installed this week"4/21/23: Since this week did not happen, what is the new schedule?4/21/23: "Hammond Products will be in touch with you Monday and plan on installing the screen Tuesday, 4/24/23".4/26/23: I did not hear from you on Monday. It is Thursday and still no correct screen is installed.

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