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Business Profile

Liquidators

Direct Liquidation Pallet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquidators.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    www.directliquidationpallet.com They claim to sell pallets of merchandise, also false reviews of service/products. I purchased a "lot" of shoes. Email received said I have to message on website page with the order number. At that point they asked me to pay *****, which I don't have. They then asked about PayPal. Then asked to only be sent friends and family to further expedite the process. From that point I was told I'd receive tracking within 24 hours. A few days pass by and no one have replied to my emails or messages with any updates. Nothing. I then searched the site for other contact information. The phone number listed is disconnected. The person who did once reply with how to make payment has gone silent after proof of payment was received. I did received a few replies from the PayPal money was sent to. Stated "they haven't had light for a few days ". No idea what that means. They dont reply with statements that make much since. Ive report via paypal. I really hope I can help contribute to this site being taken down to eliminate the risk of others being scammed too.

  • Initial Complaint

    Date:02/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought pallet from this site in 2/3 they send me to a shipping company affiliated with them and charged me 1500$ insurance with 1700$ for the pallet thats 3200$ . And they no talking or responding now, I receive nothing and no one talk to me for like a week. I did told them that am reporting them but also no response , please help me to get my product or my money. I appreciate your help

  • Initial Complaint

    Date:02/01/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I believe this site is a scam site pretending to be affiliated with direct liquidation.com.This site is directliqudationpallet.com and can easily be mistaken for directliqudation.com.Today I paid for a pallet for $380 and after I paid later I check the site and it said my order was cancelled. I then tried to reach someone and there was no response to my calls emails or customer service text on their site.I believe I have been scammed by this site.

    Customer Answer

    Date: 02/01/2024

    This fake company has stolen the same logo as the real direct liquidation.com. This is how I was fooled because they are pretending to be directliqudation.com by just adding the word pallet to their web address: directliquidationpallet.com and using the same logo except changing the color.

  • Initial Complaint

    Date:01/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Direct Liquidation Pallets Order Placed on Jan 21,**** for a pallet of 20 to 25 Milwaukee tools. Cost $595. They sent some tracking (WPC15851CARGO) information which takes you to they status of your item. However it never changes. It was suppose to be delivered Jan 26, ****. Instead I got an email asking for $375 for insurance. Supposedly $350 is refunable but the payment options are Cash App, Zelle, Apple Pay. With in the email it tells you not contact them. Total scam.

  • Initial Complaint

    Date:12/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yesterday on November 30, **** I placed an order on their website for a $250 liquidation box with free shipping. I chose ***** as my method of payment and I was told to contact them through the online chat. I contacted them, and they sent instructions on how to send them the money. I completed that part, I sent them proof of payment. Once everything was received by them, they stated that there is a $500 minimum and that I needed to buy more. There is nowhere on the website that states this, and they let me complete the transaction without actually purchasing $500 worth of items. With that, I asked to cancel the order and receive a refund because I did not even have another $250 to pay them. Since then, they have said that does not qualify me for a refund, and now they were are refusing to answer any of my messages.

Direct Liquidation Pallet is NOT a BBB Accredited Business.

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