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Business Profile

Handyman

RKS Handyman Services LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Rich at RKS Handyman Services to remodel our master bathroom. He said it would be 4-5 days. After 5 weeks it still wasn't done. Rich said he needed money to meet payroll and we gave him payment in full because he said he'd finish in a day or 2. We never saw him again. He didn't answer his phone. The floor, painting, and electrical were not done. As we were looking for a contractor to finish the project we noticed water under the flooring in our closet. It turns out when they plumbed the water to the shower they left a steady drip inside the wall. We called a licensed plumber out to take care of it and he said that RKS did not properly attach the water supply lines. We have water flooding in 3 bedrooms, a bathroom, and the master closet. So now besides having to hire a contractor to finish the work that RKS stopped, we have to move water-damaged flooring, wall, and the California Closet system as well as hiring a moisture remediation company. Wait, it gets better! It turns out that RKS is not licensed to do plumbing or electrical work - even though they say they are. Florida Department of Business and Professional Regulation has opened an investigation. Also, we have filed a lawsuit against them for shawty work and conducting business without proper licenses. DO NOT HIRE THIS COMPANY!!!!!

RKS Handyman Services LLC is NOT a BBB Accredited Business.

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