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Business Profile

Roofing Contractors

Bert Faircloth Roofing, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Bert Faircloth Roofing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bert Faircloth Roofing, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.55

    Average of 11 Customer Reviews

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    Review Details

    • Joyce M

      Date: 07/22/2025

      A little slow getting to me but when they said they were going they went right away. They did an excellent job. They cleaned up after. I was very pleased with their work.

    • Tony G

      Date: 04/25/2024

      Thank you for the great Job on the Roof at the ********* location awesome job by a locally owned ****************

    • Dolores T

      Date: 03/22/2024

      We only had a month and a half at our ******* house before we needed to return to ****** and discovered a big hole in our roof. We called 3 different contractors for an estimate Bert Faircloth roofing being one of them. **** from Bert Faircloth Roofing did a thorough inspection including in the attic and with no pressure tactics gave us honest opinion on what felt needed to be done. He then put a solid temporary patch on the roof for us before leaving knowing there were torrential rains expected for next day. April who works in the office was very helpful with picking the right materials and coordination of permits, roofing/shingling and inspections. **** and both his sons were also very professional and informative on how best to proceed. Then as promised the job was done in one day and the men who put on the roof were very professional and did an amazing job, We have nothing but good things to say about this company and all their staff.

    • Lorraine L

      Date: 03/19/2024

      So happy with the job they did. They honored their word with the price and the job. Would recommend them to anyone and everyone. Thank you Faircloth Roofing!

    • Mike R

      Date: 02/29/2024

      Faircloth was great to work with. They performed my roof replacement as agreed, the crew onsite were very helpful and accommodating, and the work was professional and great quality. Highly recommended

    • Mary B

      Date: 02/29/2024

      Great job by Bert Faircloth Roofing.The job was completed in a timely manner and the crew cleaned up after they completed the job. It was a fair price and the roof is beautiful.

    • Robert K

      Date: 01/21/2024

      Fair, honest, stress free, easy to work with, install a very good product

    • KIMBERLY S

      Date: 10/06/2023

      Great work done on my roof, soffit, fascia and gutters.
      Bert Faircloth Roofing was expeditious and professionally adept in their work, and all inspections by the City Building Inspector, were passed. Thank-you Bert Faircloth Roofing.

      Bert Faircloth Roofing, Inc.

      Date: 10/11/2023

      Thank You Kimberly!! We greatly appreciate the nice review =)

      If you ever need us in the future - please do not hesitate to give us a call!!

      Thank you again for choosing us!! 

    • Deborah A

      Date: 01/14/2023

      New roof installed December 2022. About a week later (12/23/22) I noticed an odor in the spare room in garage where gas hot water heater is. The gas heater vent pipe to the roof was dislodged during roof install and was venting into house. I called and texted with no response. I went to fire department and advised to get CO monitors. Days later I thought of calling the City Inspector that inspected the finished roof and he offered to call them and within an hour a worker from Bert Faircloth was there fixing the piping. Why didn't they return my calls.
      I initially told them to be sure to do a double walk-by with the magnet to pick up nails. Over a dozen and a half nails so far in the front yard walk area (still looking) AND right by garage door. This senior female (70's) climbed up a ladder in back of house to check roof and attached porch roof. Shocked, there were 58 (FIFTY EIGHT NAILS) nails on roof of porch as if tossed there. There should be no reason for that many nails to be left on one 10'x8' small attached roof. In heavy rain these nails would have washed off and onto ground where anybody would walk. I tied a rope to a magnet and kept tossing over porch for a couple hours (on an 8' ladder) to remove nails. I couldn't call them to fix this as they do not return my calls yet when they sent their bill, they asked me to do reviews for them (I am). Also, when the worker came to fix the venting, he did a walk around all over the roof as I had asked him. A shame that this worker did not notice all those 58 nails that were on the porch roof while he was standing two feet away. When I got up there, the nails were the first thing I saw. To date I have heard no response from this company and I regret hiring a company that would treat any customer this way. If anything goes wrong with the roof I will have to call another roofer should I need repair. I continue to find nails on the ground as of this date.

      Bert Faircloth Roofing, Inc.

      Date: 01/26/2023

      Attention Deborah,


      I apologize for any inconvenience that you have
      incurred. I am sure that you feel that my company is incompetent and this was
      completely our fault. Inadvertently the hot water heater pipe became dislodged
      when the roofing project was being done. This pipe is located in the garage and
      the roofers do not go into the garage or private homes. It shouldn’t have come
      apart and we do take full responsibility and we did immediately have an
      employee rectify the problem when the city inspector notified us of the smell
      and called me on my cell phone.


      For over 40 years we have closed for the Christmas
      Holidays prior to Christmas and do not reopen until after the new year which
      was January 2nd this year.  To
      the best of my knowledge our customer never left a message on our answering
      machine nor did she send an email.


      After hearing of the complaint about the nails being
      found I immediately sent a man out to her home to check for nails more
      thoroughly and drag a magnet on 01/23/23. Again, the customer never contacted
      us about the nails but contacted you to write a terrible review.


      Again I apologize.  Our company has been in residential reroofing for over 50 years and we
      are into our 3rd generation of the same family and we honestly try
      very hard to please every customer.


      Sincerely

      Bert ********* *** President


      Addendum: On 01.26.2023 Ruth ********* called Deborah
      & wanted to come back today with permission and drag a magnet again. She
      responded emphatically said “No” She didn’t want us back on her property.

    • Harvey N

      Date: 10/20/2022

      Great roof a few years back, quick and efficient minimal repairs conducted post-Ian.

    Bert Faircloth Roofing, Inc. is BBB Accredited.

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