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Business Profile

Jewelry Manufacturers

Spectore Corporation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/15/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 16, 2022, our non-profit foundation ordered some custom-made product from Spectore Corporation, which is owned by ********************* and ***********************. The products were molded figurines we call memory sticks. Spectore already had our molds, which we previously paid for when we ordered these same figurines before under the previous owner. For this new order, Mr. **** insisted we pay the entire amount of $18,625 up front and wire the money into his personal account at *********** **************** promised the delivery in 6 to 8 weeks, but no later than two months, approximately October 15, 2022. When October came, Mr. **** and **************** made excuses why Spectore could not yet make the delivery - supply problems, hurricane in *******, problems with delivery companies, molding problems, etc. By December 2022, Mr. **** and **************** stopped taking my calls, emails, etc., and completely cut-off all communication. As of February 2023, we have had no contact from Spectore and no delivery. The non-profit foundation needs the memory sticks for its members and will have to use a different company to get them produced.

Spectore Corporation is NOT a BBB Accredited Business.

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