We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Remodeling

LGDM Group, Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/15/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we signed a contract for remodeling the house including the repair of an underground pipe broken. The repair consisted of opening the floor rebuilding the underground line and remodeling part of the house which included replacing the entire house floor tiles, removing all popcorn from the ceiling of the living, dinner, master bedroom, and laundry, and remodeling all the master bedroom, install some decorating tiles in the half bath and some additional such paint all the ceiling, install new baseboards, new lights everything in a written contract signed on May 11, 2023, and expected to be finished two months later. The contract was only for labor costs because all materials were paid 100% by us. We already paid a total of $44100 dollars for a total of $47000 asked in the contract. After 5 months of intermittent work and several people coming in and out, the work is not yet completed. We do not have our master bedroom available, and no half bath either, we cannot use our MB because the vanity and tub were left in the master room without installation. The tile was not finished in the master bathroom, and some of the grout is missing in the floor installed, We hired and paid for finishing the paint and the installation of the baseboard because the guys the contractor sent had no idea of doing it and left all the garage with debris and garbage for months. We contacted the contractor several times and he promised to come but nothing happened. We a family of 4 with 3 pets have been living in three bedrooms and just one bath for the last 5 months. We also spent thousands of dollars on materials some of them left as garbage in our garage, they used an extra 15% of the tiles we bought according to the contractor but his workers broke and installed unleveled some of them and for that reason, we have to buy an extra of $2500 dollars in tiles.

LGDM Group, Corp is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.