We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Changing Tires

Ebenezer's Tire shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Changing Tires.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    DOS 01/09/23. Ebanezers tire shop. I called the business and got a quote for 6 new tires mounted and balanced. I parked on the other side of the property because their parking area was full. The owner offered to move my vehicle after I confirmed price and work. I didn't see a problem with him bringing the truck around as all automotive businesses move your vehicle at some point. We agreed on 950 for all six tires installed mounted and balanced, and an additional 80$ to put the old tires on another truck we have. I saw him walking back twords where my boys and I were sitting and I remembered a toggle switch need to be on to start the vehicle. So the boys and I met him halfway over to the truck and I had the boys stand in a grassy area while I showed him the switch. My boys and I walked over to where we were sitting and then I saw him back into the electrical box near the street. I could also hear it. When he go out of my truck I waited for him to tell me what happened and when he did not, I proceeded to ask him what was the noice and what did he hit. He denied hitting anything and hearing anything. When I started to walk around my truck I saw the damage to the rear fender flare, cracked dented and all scratched up. He immediately started trying to clean it off and I asked him not to touch it any further until I could take a picture and call to make a report. He proceeded to try and clean it up. I want the damages repaired fully. When the officers arrived they explained it would go under my insurance and raise my premium and he told them he would buff it out but cracks and chips in fiberglass so not buff out. I want him to repair my vehicle or to pay to have it repaired, but I want it done by a professional. He is a tire shop and therefore does not do paint and body work.

Ebenezer's Tire shop is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.