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Business Profile

No License Required Financial Consultants

Sunshine Capital LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in No License Required Financial Consultants.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction occurred on 07.10.24 and it started with a phone call from a fake person from Discover, stating that my Discover card had been compromised for $1,500 to purchase a cell phone. I'm an elder. They connected me to a person who could assist me. The persons ***** ****** and ****** coerced me into paying $2500 with my Discover card for services I did not want! Mr. ******* whom I was talking to, kept calling me back and told me to lie and say that my car was paid off, when I spoke with ******. Evidently, they were working together. Mr. ******** number was ************ and he said they would get 30% of the money from the bank? I'm not sure whom he was referring to. The other guys name was *** *******. He also stated that I'd only have to pay $150 for 3 months to pay off the $2500, and that they would pay on my Discover card. The nature of the dispute is that I'm on a fixed income, an elder, this was fraud, Sunshine Capital charged my Discover card $2,500 for services I did not want! It was my understanding that; after they paid on my Discover card the $2,500, that all I'd have to pay would be $25 for 18 months. The man's name was ***** ******. I believe that Discover and the Sunshine Capital may be working together? Since my incident, this company has changed their name. I tried disputing this with Discover, but could not find the area to write my dispute. I will be contacting other agencies regarding this unfair situation. I'm very disgruntled about this incident and hope and pray that the Better Business Bureau can assist me in getting this dispute resolved. Thank you for your time and attention in this matter. ***** ****** ************ ***********************

    Business Response

    Date: 09/09/2024

    Ms. ******, it sounds like you were working with someone representing themselves as us but not us. We have never changed our name in our 4 years of service, never had any employees by those names, and never tell clients to stop paying creditors. We do not have any records of any charges on our own accounts for a client of your name for that amount. We're sorry you had this experience and hope you reach a resolution but please remove this false complaint.

Sunshine Capital LLC is NOT a BBB Accredited Business.

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