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Business Profile

Cell Phone Repair

That Phone Fix Place LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tia F

    Date: 09/16/2024

    ZERO STARS!!!! My phone broke and the screen was cracked, so they came and picked up my phone, and since they don’t have a store, they drove to you to fix phones it. For $360, they assured me they would fix it. Later on that day, they handed me back the phone. At first glance, the phone seemed to be functioning when they handed it to me, but shortly after, I discovered that the cellular data was not functioning. Before I gave them my phone, it was working. I have proof of that. They assured me that the phone would be fixed by tomorrow when I gave it to them again. He gave me nothing tomorrow. On the second day, I received a runaround saying that someone was coming from Texas to fix the phone. On the third day, I checked in with him via phone, but he stopped answering my calls, so I had to text him. He stated that his manager will take care of it. (But earlier he said he was the manager.) After a while, he stopped answering my text too. After I mentioned the police, surprisingly, he started responding to my text again. He replied with a text, saying he would fix the phone. Tomorrow. Still nothing. I texted him, asking him to please give my phone back to me. I am not interested in having it fixed anymore with you; I am going elsewhere. Finally My phone was returned; by this time, it had been a week since I had given it to him. As soon as I touched my phone, it went dark; nothing worked. It is pitch black. This was my encounter with his business. They didn’t return my phone calls. They claimed that I had called 22 times, but who wouldn't? if you were not answering my calls and you were in possession of my property? I do not see anything wrong with that. I wouldn't recommend this place to anyone!!! Give me my money back.

That Phone Fix Place LLC is NOT a BBB Accredited Business.

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