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Business Profile

Information Bureaus

Kiwi Searches

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/29/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    October 6 2022 ***** I had spoken to a person who said my account will be canceled before next charge however they charged me and are ignoring my refund they promised ?? very frustrating I didn't authorize the transaction either

  • Initial Complaint

    Date:10/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have emailed the support at Kiwi Searches multiple times over the last year requesting they delete my data and I have provided them with proof of ID, the webpages with my information, my address and phone number.

  • Initial Complaint

    Date:08/25/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent a request to opt-out and remove my personal information from the Kiwi Searches web site.I filled out the opt-out form and provided the link and my email address (see below).They sent me back an email requesting more personal information i.e.: License, Passport or Government ID which I am not obligated to do to have a profile removed from their website. (also below)Communications : (Kiwi Searches Inc)Aug 25, 2022, 11:22 ADT Hello, Thank you for contacting Kiwi Searches. We understand that you would like your information removed from our system. To continue the removal of your information from our system, we require that you submit at least one form of acceptable proof of identification. An acceptable form of identification can be one of these items. Drivers license ******************* or school-issued identification Once this information has been verified, the information you submitted will be removed from our system. Thank you for contacting us! _______________________________________Please remove my personal information from your website ******************************** ****************** https://kiwisearches.com/people/result?id=&name=******+Chumbler&state=ga Address: **** ********************* Trail. Please take my personal I formation off your website. Thank you!******

  • Initial Complaint

    Date:08/19/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    KiwiSearches has my information and I want the search data to be removed for a search of ***************************** or ****************************I have sent EMAILS to support AND did online support and NO contact from company

Kiwi Searches is NOT a BBB Accredited Business.

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