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Business Profile

Mailing Services

Mail Boxes, Etc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My roommate shipped me a package of my personal belongings and clothes I had left in our old apartment back in august. The tracking number stated my package was delivered when it wasnt. I went around asking my neighbors, the *** driver, and even the condo associated if they had received it on accident or where it was and it could not be located. I then proceeded to file a claim for my missing package with *** and the claim came back stating the package was not able to be located and there was no resolution. I have contacted *** multiple times and they continue to give me a run around and have not resolved my problem. I demand a reimbursement for the price of every single item that was In that package. This is now my second time contacting the better business bureau as well, and I have not gotten a response. There was 10 items in that box I am able to list out each item and theyre worth. Below I will attach a few photos of a couple of the items and their worth. this case will only be solved with a reimbursement for my lost items.

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