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Business Profile

Plumber

McIntyre Plumbing INC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for McIntyre Plumbing INC's headquarters and its corporate-owned locations. To view all corporate locations, see

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McIntyre Plumbing INC has 2 locations, listed below.

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    • McIntyre Plumbing INC

      1862 Sweetwater Bnd Deltona, FL 32738-3522

      BBB accredited business seal

    • McIntyre Plumbing INC

      3061 Tunisia Dr Deltona, FL 32738-9472

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/13/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed a contract to change my septic tank to sewer as per the City of ******** requirement on 3/5/2024. As per my Agreement with them, I immediately paid the deposit required for the work to commence. I received many false startup dates and just as many no shows. The contractor, permit holder is McIntyre Plumbing, ***** license number **********, phone number ************. The septic pumping company is ****************** **************** license number ********, phone number ************.It has been 10 months, and no work has commenced yet. I need to resolve this problem as I have been driving from *****, ******* to ********, ******* every time I have been told this job would be finished. Please contact me, ****** *. ************* at ************ or ********************** I have attached backup of some of the text message communications between myself and ***** ****** *************** in reference to the job.

      Business Response

      Date: 12/11/2024

      There is no contract between the homeowner and McIntyre Plumbing Inc and McIntyre Plumbing Inc has not received any sort of payments associated with this project. We do not own or operate J&K ****** Septic and as such we can not control the actions of their company. The project is currently being completed to the best of our knowledge and we are confident that there will be a satisfactory completion soon.

    McIntyre Plumbing INC is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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