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Business Profile

Property Management

Holiday Isle Properties, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Patricia D keeps sending me flyers over and over in the mail even though I have requested to put on the no contact list. Holiday Isle has the worst reputation in Destin and I would never consider them, even if I had no other option.

    Business Response

    Date: 02/26/2024

    I was never made aware that you did not want to receive marketing materials and I checked all my emails.  I have notified the company that I use for marketing and I have asked them to remove Joshua Aevum and we cannot find any email address in our database of "themillie" or your name so please provide me with the email so I may remove it as well or you are welcome to hit unsubscribe.  Thanks for your feedback.  

  • Initial Complaint

    Date:04/13/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Holiday Isle Properties misrepresented travel insurance policy. There contract stated a different company then actually who held the policy as the policy holder. Then that company is intentionally false in representation of cancellation restrictions. Then that company has drug out process and appeal process to the point that further options are now expired. Holiday Isle essentially is the front person for the start of a fraudulent business offer

    Business Response

    Date: 04/28/2023

    We are working privately with the customer - we were not aware of the issue and working to get it resolved.

Holiday Isle Properties, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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