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Business Profile

Beauty Consultants

Glitsy Chic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beauty Consultants.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i purchased some hair oil from this company in December which was paid for. They took another ***** out of my account in January which I did not authorize.

  • Initial Complaint

    Date:01/05/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction November 15, 2024 I made a purchase through ******** regarding hair growth oil reviews that I seen I clicked on the link and it took me to their website. I looked through the products and I made a purchase for hair growth oil. It was buy three get three free for $33.88. As soon as I checked out I got an alert from my bank stating fraud because I had just made the purchase I said no and they allowed the payment to go through, I had been waiting to receive an email from the company with my order information and eventually a tracking number. The email I received had a different name on it. The charge went through as go glitsy girls. But the email I received stated glitsy chic. After about a week or two I reached out to the company to see about the status of my order because I never received the order the email I got was for me to register my account with their VIP membership. The email I received basically told me that I needed to click on the link to establish my password so that I would be able to access their page and see my orders, so I clicked on the link and I once it logged into the account. I clicked on orders, it showed no orders so I contacted them and asked them. Do they have any information on the order that I just placed? They really couldnt give me any information that they had no tracking number for me after another week or so no information coming I reported it as fraud to my bank Chime. After I reported it as fraud the package appeared in the mail the next day so I canceled my dispute. On December 13th They attempted to take ***** out of my account. And again on December 17, I canceled my card ordered a new one and they attempted to take the same amount out of my new card on January 5th 2025. I never provided them with my new card. Chime has the merchant blocked but they are still attempting and I did not authorize this dollar amount or provide them with my new card number nor my routing and account number

  • Initial Complaint

    Date:01/02/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 5, 2024, I placed an order for a hair product that cost $13.94. Once the order was placed, I received an email stating that it was part of a subscription service. I replied back that it was supposed to be a one time purchase only and I didnt want to be in a subscription. I asked them to cancel the subscription and order and refund my money. I received an email on December 10, 2024, stating that the subscription would be canceled, but have not received my refund. Its not about the $13.94, but about how this company does business.

Glitsy Chic is NOT a BBB Accredited Business.

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