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Business Profile

Interlocking Pavers

J & J Creations Pavers and More Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlocking Pavers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/14/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired ********************* to complete our paving job in March of 2022. He completed HALF of the job, and collected full payment of $3500. He was paid to complete a paver back patio with fire pit and sealant. He has only laid the pavers and has not sealed nor delivered our fire pit. We have had MONTHS of back and forth regarding the completion of our job, to no avail. He has used every excuse in the book. He is demeaning to women, rude and arrogant. He has essentially stolen from us. I left a bad review on his ******** page and then he called me trying to bargain with me that "if i take the review down then I would get my fire pit" - this is not a negotiation - I have paid for the fire pit and sealant. Both still outstanding. BEWARE of this man. He will not complete a job you pay him to do and with evade you for almost an entire year.

  • Initial Complaint

    Date:08/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Saw advertisement for paver installation. Called came out to give estimate. Gave 50% down based on agreement to paver pool deck. I explained what we wanted and the expectations moving forward. It's been a week since our first meeting and after multiple requests I'm for a business license, proof of insurance, and most importantly verification my pavers have been ordered and an estimated time for delivery I have been provide no details. I was told by ********************* that he has to order them through someone else and that person is out of town and need to wait for his return while he now says he has to leave town. The whole thing feels and appears to be fishy and not genuine and my wife and I are very uncomfortable moving forward. We prefer a refund of our 6k and to part ways. It is not professional to mix personal and business nor make any excuse other than to make your client whole and happy with reasonable expectations. I am awaiting legal response. I always believe to say what you do and do what you say period! Receipts texts messages available upon request. Thank you ***************************

J & J Creations Pavers and More Inc is NOT a BBB Accredited Business.

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