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Business Profile

Landscape Design

Timber Time Tree Care LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/16/22 *********** came to remove some trees from my neighbors yard. The only access (for vehicles) was directly across my yard. I like on a corner, so have no "back yard", just a passage between houses about 12 feet wide, virtually ALL on my property. The owner, *****************************, never attempted to contact me in any way for permission to enter, cross, or use my property to move in the equipment to remove the trees. The equipment cut across the "Front lawn", drove up the side lawn, then reversed and carried out the trees. The ground was quite damp and they left several deep wheel tracks for the distance. I called on 12/19 (Monday, next business day) at 8:00 AM. Told he would have someone out in 2-3 days. Never Happened Called him again on 12/30 and he assured me that he had bags of top soil on the back of his truck and would be out buy Wed 1/04/23. Never did and haven't heard from him. I reported "trespass with damage" to the Sarasota County Sheriff on 1/06/23. Can't believe anything ******** tells me and he is totally non-responsive.

Timber Time Tree Care LLC is NOT a BBB Accredited Business.

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