Reviews

Review Details

• Review fromS. D.

  Date: 02/13/2025

  1 star

  S. D.

  Date: 02/13/2025

  I built a home with kevco, it's been the biggest nightmare of my entire life. I so wish I would have done my research!I pray I can save somebody else from making the mistake that I did, I've been fighting with them for 3 years with attorneys. Fighting with the city that passed things that have completely failed. I hired licensed companies in to verify that things were not done to code. My whole house was built wrong Electrical, Plumbing air conditioning and more! Nothing was done right, they fixed nothing for me. I'm going to have to lay out lay out around $20,000 to fix my house that Kevco destroyed! Do your research!! I made the biggest mistake, don't make my mistake.More detail on just how bad things are.Shower door not put on the correct side per the plans. Plumbing put in for two sinks when there's only one. Hot water circulation on demand system has never worked. Mismatch AC two and a half ton with a 3 ton. Flickering lights because of overloaded circuit. Circuit breaker pops because microwave is on the same circuit as other outlets. Shower head Plumbing is not strapped at all and moves every which way with a oversized hole, Well pump shut off is always hot. Outside outlet and another inside that are designated on the plans were never installed. Air and light coming through improperly installed double sliding glass doors. Improperly sealed front and garage door. Blower door test failed when done independently. During wind and rain storm water came in at the base of a room in to the carpet appears to be coming through the foundation into the room my neighborhood does not flood, my neighbors 40 old houses took no water. Problem after problem.

  Kevco Builders, Inc.

  Date: 02/14/2025

  Good afternoon. This client and his defamatory public comments have been addressed through our attorney without response from client or their legal representation. Below is a screen shot of the most recent response from our attorney regarding this issue. Via Electronic Mail (*************************)***** *. **** ******, ****************************** ***************************************************** RE: Your client: ****** *. DalyOur client: Kevco Builders, Inc.Dear Mr. ********* law firm represents Kevco Builders, Inc. My client has forwarded to me your correspondence from December 18, 2023, wherein you set forth a list of alleged construction defects with respect to the single-family home constructed by Kevco Builders for your client ****** E. ***** on real property located at *************************************************** By way of background, this home was completed and turned over to Mr. ***** on June 21, 2022. At the time of turnover, your client signed turnover paperwork setting forth that there were no issues with the home. Following this turnover, your client contacted Kevco Builders and requested that Kevco Builders address some warranty items. Unfortunately, Kevco Builder was unable to work with Mr. ***** to address any issues because Mr. ***** physically threatened one of the employees of Kevco Builders during a warranty call visit. Kevco Builders, thereafter, made attempts to work with Mr. ****** However Kevco Builders was ultimately unable to address the concerns of Mr. ***** on account of his behavior and threats. Your demands are rejected for three primary reasons. First, Mr. ***** did not cooperate with Kevco Builders to allow any repairs to be conducted. As mentioned above, unfortunately, your client was hostile and threatening towards Kevco Builders and its employees. Enclosed herein, please find an email previously remitted by the president of Kevco Builders to your client. The actions of your client constitute a breach of contract, relieving Kevco Builders of any responsibility for any warranty repairs. Second, with respect to the location of the **** unit, the location of the **** was clearly set forth on a site plan that was approved by Mr. ****** This site plan was submitted for a setback variance to *********** and was reviewed and agreed to on preconstruction documentation signed by your client. Mr. ***** approved the location of the **** prior to submitting the variance request application. The final placement of the home was based on setbacks and drainage. Kevco Builders did not install the boat ramp or provide any services related to it. On account of the fact that Mr. ***** approved the location of the **** he is estopped from now arguing that this item should have been placed in a different location, and he waived his right to now make his current demands related to the **** unit. Third, at closing and at turnover, Mr. ***** executed turnover documentation and final acceptance documentation wherein Mr. ***** agreed that the home was complete and that there were no issues with the home. This documentation shows that an inspection was conducted and that Mr. ***** was satisfied with the condition of the home. Again, this constitutes a waiver and an estoppel for Mr. ***** to now raise new issues that should have been addressed at closing or turnover.Finally, the contract between Kevco Builders and Mr. ***** provides that Kevco Builders warrants that the structure of the home will be free from structural defects for a period of 10 years. The items that you mentioned in your demand letter are primarily items for which Kevco Builders does not provide a warranty. Your client did purchase a 2-10 warranty at closing which may warrant many of the items for which your client now has an issue. Kevco Builders is happy to provide your client with a link for 2-10 warranty where the warranty company can make the determination of whether or not the item is warrantable. Thank you for your attention to this correspondence. Please let me know if you have any further questions or concerns. We look forward to resolving this matter.Sincerely,C. **** Asma, Esq.CNA: lt *** Client Enclosure

  S. D.

  Date: 03/17/2025

  The person that was sent to resolve the issues, was not the person they told me they were sending. There was no appointment set up, they just called and said she is on her way. The next thing someone was knocking at my door. The person they sent, immediately told me everything was my fault. I did not allow this person to come into my home, as they were not there to resolve the issues. As for the communication, there have been multiple attempts from my attorney to resolve the issues. As seen in screenshot of conversations dates continuing through 2024 via attorneys and into 2025 by reaching out with another neutral ********: Dear ****: Follow-up to Correspondence dated January 9, 2024 *****/Kevco Thank you for your time on the phone with me recently. I write to summarize the most salient items which ***** ***** would ask Kevco address at his property, if we are to resolve this dispute amicably. I very much appreciate your cooperative, problem-solving approach. Generally, Mr. ****** complaints fall into a few categories: electrical, plumbing, general workmanship or construction, and location or placement of items. Some of these items overlap somewhat. I will try to list them accordingly. Electrical problems, room by room and exterior: in the kitchen, electrical circuits need to be corrected. The microwave must be on its own circuit per code. The circuits need not be overloaded such that the lights flicker and blink as they do presently. In the bathroom, a circuit is needed for the bidet which now pulls too much from the one its currently on. A dimmer switch is required over the tub (paid for but not installed). In the dining room, the light needs to be centered over the dining room table. In the family room, one light turns on before the others which are all governed by the same switch: they should come on and off in unison. Generally, the light switches should be the first switch in each room you enter inside the house, other than the porch or exterior lights. Those should come first by the exit doors. An outlet in the garage is wired hot. Outside, the well 220 is also always hot and cannot be shut off by switch. An outlet is required by the flagpole (also paid for but not received). Plumbing difficulties include improper placement of the shower door in the master bath, not installed per the plans: as is, the door will not open allowing for the shower to be turned on. The shower head itself is also not secured and must be properly braced or strapped to cure it from wobbling. The back screen porch requires drainage, which it now lacks. And the hot water circulation pump fails to work correctly, as hot water is not available on demand in all areas of the home. In addition to the above items, the A/C and water treatment system is blocking use of the boat ramp and needs to be moved to allow its use. These items can be relocated to either the back or the other side of the home. The home must pass a blower door test, requiring proper sealing of all openings, including fixing the back sliding glass doors which have gaps from improper installation, as well as gaps in the front and garage doors. The garage door needs a new seal, has been bent and was never fixed, so that from inside you can see exterior light coming in. Kitchen granite was chipped and never repaired. When the toilet paper roll was moved in the master bath, the repair was done poorly with no knock down, is very noticeable and must be addressed. Finally, Mr. ***** paid for plywood but instead pressed board was used on the roof: he seeks credit for the difference in cost. ****, thank you for addressing these items with Kevco. I look forward to discussing all this further with you once you do so. Respectfully, ***** R. **** Please see screenshot of the actual last communication from their attorney to mine. From: **** Asma Monday, October 28, 2024 2:38 PM To: ***** R. **** Subject: RE: *****/kevco 5) Alleged Plumbing issues: (a) shower door (b) shower head not secure (c) hot water not available in all areas I think that Kevco will want a full release and a non disparagement agreement as part of this. Thanks C. **** Asma, Esquire ************ P.A.*************************************************************************************************************. After the failed attempt to resolve through attorneys. I had a neutral party go on my behalf to speak to Kevco in person. Once again, they ignored all attempt to respond. See screenshot of email communication. From: fordliz To: *** Tue, Jan 28 at 11:04 AM Good Day ***. My name is ********* **** I was in your office on January 13th to speak to you. I was told you were in meetings. Later I received a call back from your office stating they would give you a message to contact me in regards to the issues that still have not been resolved with ***** ******* home at *****************************. There has been lots of back and forth for going on over 2 years now to resolve some issues that could simply be handled by them being addressed. In hopes that we could handle this and get it taken care of I came to speak to you. I have not received a return phone call as of yet. Attorney's ***** **** and **** Asma had at one point, presented that Kevco would address a few of the ********* the time Kevco offered to fix the items they wanted a non-disparagement agreement signed as part of the repairs. ***** would be willing to sign the non-disparagement agreement if the other items that are not code compliant are fixed as well. It still didn't address the issues that are not code compliant. I have reached out to the county and I am in the process of further providing information to the county in regards to the issues. The county building inspection office, contractors dispute, advised that we reach back out to Kevco to resolve the issues before moving forward with further dispute. I would appreciate if you would reach out to me, so this could all be resolved through me as ******* Advocate. As I understand there was a lot of emotions the last time things were addressed and then everything stopped. I will continue to move forward if I don't hear from you but was hoping to resolve it with you so as to put it all to rest. I look forward your response for resolution. Thank you, ********* ****