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Business Profile

Dog Boarding

Hot Paws, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromwilliam k

    Date: 02/21/2024

    1 star
    We took our dog our dog to Hot Paws on 1/7/24 at 8;30 AM for an introductory screening for day care. It was scheduled to last 4 hours. They called us about 10:00 and asked us to come pickup our pet. When we arrived we found two young men trying to catch our dog using choker leashes. The dog was running away and obviously upset. The sidewalk he was running on was covered with blood. Once my wife got the dog calmed down she found all four of his feet were bloody and he was soaking wet. When she asked why he was wet, one of the men said they had tried to corner him using a hose. WE took him to an emergency vet who performed surgery on all four feet, bandaged all four and put him on pain medication and antibiotics. He is still being treated 6 weeks later. To date our expenses have exceed $2000 and the owner is still claiming they did nothing wrong and it was the "dogs fault". He also refuses the let us view the videos of what took place. Given no evidence to the contrary we have to assume they mistreated our dog.

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