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Business Profile

Check Cashing Services

The Check Cashing Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Check Cashing Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/21/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I borrowed for five hundred dollars from a check cashing store near to my house in *******. I went to make the final payment on Friday. When I got to the register, the teller said, I owed $131.00 something in that range. It didn't pass $140. Two weeks ago, I made a payment of $180 bucks i think but before I left i ask the gentleman what is my remaining balance. He said, $180. When I got there it was to pay off the entire amount which was $180. Saturday, when I went back to ****** again the clerk said I owed $55 dollars. My question is how does interest accrue after I've paid off the balance.
  • Initial Complaint

    Date:09/09/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to urgently address the errors on my credit report, resulting from the unauthorized sharing of my personal information with credit bureaus, which has caused significant financial and emotional ******* per 15 USC 1681 Section 602, I have the right to financial privacy and expect my personal data to be handled confidentially.Additionally, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot disclose account information without my explicit consent, which I have not granted.The discrepancies related to THE CHECK CASHING STORE have had a negative impact on my financial health, and I request immediate correction.Please also be reminded that 15 USC 1666(b) prevents creditors from considering credit card payments late in specific situations.For your reference, my account details are: Account Number: MM13****I request a thorough review, correction of the inaccuracies, and full compliance with federal law.If not addressed promptly, legal action may be pursued. I appreciate your immediate attention to this matter.Sincerely,******* *****
  • Initial Complaint

    Date:01/21/2024

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for debt with The Checking ****** Store. I do not have a contract with *********************************. They did not provide me with the original contract as I requested.

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