Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Elevator Service

Evolution Elevator & Escalator Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Elevator Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBeth D.

    Date: 04/05/2025

    1 star
    AVOID USING THIS COMPANY! Company hired for residential condo in *************. Elevator has broken down 3 times in 4 months and I have been stuck in elevator each time. Dispatcher contacted from elevator, as I did not have cell phone on me and I was informed they would not call 911 for extraction, despite claiming chest pain. I was left in elevator for over an hour in December, was able to push open doors yesterday to escape, stuck in elevator today for 45 minutes in heat and humidity. *********, company did not repair the issue they were called for yesterday. Owner of company states he has up to 2 hours to get a technician to extract people from elevator. Children and dogs die from being stuck in locked cars in less than 2 hours, with the Florida ***** and humidity. So, it seems as if this company does not value life. The dispatcher that answers the emergency call button will tell you straight out the will not call fire department for you, and you'll have to wait. They will not call anyone to assist you, as they stated they have to call the building manager or board to call 911, so if they are not available on a holiday, weekend or middle of the night, you potentially could be left there to die. PLEASE BEWARE!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.