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Business Profile

Private Schools

Rhema Word Christian Academy

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Rhema Word Christian Academy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rhema Word Christian Academy has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was looking for a new school for my son for ************** year23-24. I was interested in a private school for him to attend so I did my research. I visited a few school a that day and Rhema was one of them. The school was very appealing to the eyes but the curriculum you were promised seems awesome also the few perks such as free lunch and free transportation. She told me it was deposit which was **** for him to attend and my son also had a scholarship which was gonna help with tuition as well. I left that day and told them Ill call if I choose to go through with it. On the sept 3 I gave the principal a call and told her time is running out and school starts on the 6th so Im going to make him attend Rhema. She took my card info and charged me the ****. School was on the 6th of sept my son went on that day and it was awful we realized we made the wrong decision and I withdrew him on the 7th of sept he never returned the again from that 1st day. I asked administration about my deposit being that we attend the school for less than 24 hours I was expected my refund back of some amount I was told that I can not get a refund because its non refundable. I was shocked and very angry because I knew my son only went from 8-2 and never went back and they dont want to give me back nothing. I just feel as if ** *********** something why would they just keep over **** for a child that doesnt go there. Hes not a student there at all.

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