Reviews

This profile includes reviews for Firebird Tours's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Firebird Tours

  401 E Las Olas Blvd STE 1400 Fort Lauderdale, FL 33301-2218

  
• 

  Firebird Tours

  401 E Las Olas Blvd. Ste. 1400 Fort Lauderdale, FL 33301

  

Review Details

• Review fromSyed T

  Date: 12/30/2022

  5 stars
  Overall great experience. I think for future; instead of the **************, ***************************** museum visit should be added. Our first day at ******** was quite challenging with travel plus the sight seeing all scheduled on one day. Regardless; extremely courteous, helpful staff who went the extra mile to make the tour smooth and enjoyable. Highly recommended!

• Review fromRaymond L

  Date: 12/30/2022

  5 stars
  We've enjoyed every part of our trip arranged by this super company. Their service was excellent, efficient and professional. They responded to our questions and concerns promptly and helpfully. We'd highly recommend their service to anyone.

• Review fromcharles P

  Date: 12/29/2022

  5 stars
  The trip was amazing. Firebird coordinated the lodging, transfers, and excursions. We had an epic time. We saw the northern lights every night we were in ******. Firebird handled all of our questions and concerns in a timely manner. We truly appreciate the great job Firebird did helping us plan our northern lights trip! The trip was perfect! ****************

• Review fromERICA B

  Date: 12/29/2022

  5 stars
  I went on a small group ************ tour organized by Firebird Tours and they exceeded my expectations in every way. Everything was well organized, the hotels were great and situated in very central locations. The tour guides were very knowledgeable and I had an overall fantastic time. The group was the perfect size and many of us got to know each other very well. I felt that the experience was worth every dollar spent. No regrets. A couple of recommendations: 1) The tour company should at least provide each guest, a bottle of water when heading out on tours, and 2) Connecting flights should not be scheduled too closely together just in case of delays.I would definitely use this company again and recommend it to others.

• Review fromJack S

  Date: 12/29/2022

  5 stars
  Took two private Firebird tours in ***** and another in ******* in 2022. All were excellent in every respect. Have booked another to ******** and am planning yet another to ***********, both this year. Can't wait.

• Review fromMarnie L

  Date: 12/29/2022

  5 stars
  We had a great trip to ****** and ******. The schedule was tight but we wanted to fit in a lot of stops and activities. I think the key is telling them what you are interested in and how much money you are willing to spend. I will use Firebird again.

• Review fromLinda D

  Date: 12/29/2022

  5 stars
  Oh my goodness. I have only good things to say about our ******** (and a few nights in ******) adventures with Firebird. Our agent was timely and patient as we were planning our trip, via email. Everything during our late October/early November 2022 trip went perfectly. The hotels were the best and the tours, tour guides, and our driver's were excellent and treated us to so much fun, and to far more knowledge than we could have ever anticipated. This was the first time we'd used a travel agency for over 15 years and it was so worth it. Not sure if we'll go overseas again but if we travel again, we'd definitely choose Firebird Tours! Thank you all so much!

• Review fromMargaret J

  Date: 12/29/2022

  5 stars
  Our first Firebird Tour was in ****, when the ***** pandemic blew up our carefully planned vacation. It was so wonderful, that the next year, when original plans again fell apart, we turned immediately to Firebird to reorganize. And, we reorganized that trip twice, as a cruise cancellation left us with five extra days with nothing planned. Needless to say, our next trip to Europe now includes a private trip to ****** and a private tour of *****. (I will also note that when we encountered sudden issues with our tour, like the train service suspended in ****** and a tour guide who left us mid-tour, Firebird was quick to reschedule and even refund a portion of a tour.) I especially enjoy the personal service, especially with drivers picking us up and delivering us to airports, train stations, and ports.

• Review fromSoojung L

  Date: 09/26/2022

  5 stars
  My 12 day honeymoon package was perfect with Firebird. From the start with the consultant *********, we made soooo many changes in the package to meet our specific needs to make the trip the way we like, and she was super patient and always there to give the options and alternatives and making changes timely. And during the trip, one day we had trip planned via train and to meet the guide at **** which we couldn't make due to health concern, customer service responded regardless of the office hours, and tried to offer other options and communicate with the guide timely, even last minute. Tour guides were well educated and super knowledgeable, scheduled drivers showed up always earlier and super friendly, and Firebird was flexible to work with my own hotel bookings to work with the tours and transportations to be properly arranged. This is not the cheapest tour package, but they have good team make the trip seamless flawless, and I and my husband were so satisfied with the package after all.

• Review fromAllan S

  Date: 09/25/2022

  5 stars
  Firebird did a great job of planning an AMAZING experience for our 20th anniversary trip to *****. I had a very ambitious agenda for our "taste of *****" tour, to try to experience as many parts of ***** as possible since my wife and I had not been there before. Firebird did an amazing job of planning all of our activities and everything went really smoothly. Firebird set up private tours with amazing and engaging guides, to include:1. Private tour of Pompeii 2. Private drive from ******** to ****** along the ************, with stops at every breathtaking spot in between!3. High speed train to **** with personal meet and greet upon arrival.4. Private walking tour of ****.5. Small group tour of *********** and **************.6. Private drive from **** to ********, with stops at ******* wineries (small, private owned, lovely places!).7. Private walking tour of ********, and private tour of ***************** (*****************) - AMAZING!8. High speed train to ******.9. Meet and greet in ****** train terminal, with PRIVATE WATER TAXI to EXCELLENT hotel right off the Grand Canal, and right in the heart of ******!!!!!!!!10. Private walking tour of ******.11. Small group 1/2 day boat trip to Murano and Burano Island.You will notice that most of what we did was "private." If you can afford it, or stretch a little for a special event like an anniversary, Firebird does an amazing job of really making your experience special with these tours. All of our guides were professional, experienced, and trustworthy. You can't go wrong with Firebird in *****! I will try them the next time we visit another location in Europe!