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Business Profile

Air Conditioning Contractors

J & D Heating and Air Conditioning, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Suzy W

    Date: 12/27/2023

    This is one of the worse a/c companies you could use. They are thieves. My a/c went out in September. They charged me $500 for 40 minutes of work. The part was under warranty. Then they told me my unit was full of mold and it would take 2 guys and a full day to clean it all. They wanted to charge me $1400. They said I needed to put an ultra violet light in that would cost me another $1600. I called another a/c company. The unit did not have mold and the ultra violet light was $395. On top of that the ******* lady in the office needs to learn customer service and learn how not to lie. I would not give a star rating but the app makes you. Also, they ****** me around for 3 weeks. Telling me the part was in then it wasn’t. They made an appointment then never showed up. Don’t use them!!!




  • Charles T

    Date: 06/12/2023

    I called for emergency service on Saturday at 4pm. The appointment service, after contacting on call tech, said no one was available. The next day I called again and was contacted by another on call technician (not on call the day before) while on the phone, stated I was not in the system so I would go to the back of the list to be seen that day. I was seen Sunday at 5pm, over 24 hours later. He admitted it was a communication issue and others who called after me received their "emergency service" as he spoke with them. I called the office today Monday, and requested I pay normal rates as I was seen over 24 hours after an emergency call and that was due to internal system issues, not because of me. Shannon, who I spoke with, would not make any change. I would have have waited to pay until Monday but the technician stated he would not lease until payment was received.

J & D Heating and Air Conditioning, Inc. is BBB Accredited.

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