Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Accessories

HID Retrofit Kit LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

Reviews

Customer Review Ratings

5/5 stars

Average of 90 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKeith R

    Date: 07/22/2025

    5 stars
    It is my pleasure to post a review for HID Retrofit Kit. LLC
    Jessi and HID Retrofit Kit team deserve 10 stars on a 5 star scale. I have a 2000 Toyota Limited 4 Runner. I purchased my head lights nearly 3 years ago. I am extremely happy with the headlights. The HID RETROFIT Kit headlights are a great product !
    Recently, I contacted HID because a headlight went out. I spoke with Jessi. She was happy to help and diagnosed the problem. The replacement parts were sent to me in a timely manner. HID RETROFIT Kit supports the lifetime warranty they offer. Jessi went out of her way to reassured of the lifetime warranty when I contacted them. HID RETROFIT Kit makes a great product! The staff is ethical,competent and they provide a hassle free customer service ! It is a pleasure doing business with them. I highly recommend this company and products they produce. A rarity now says. I hope this is helpful.
    Sincerely,
    ***** * 
  • Review fromMichalle O

    Date: 07/21/2025

    5 stars
    Jhon and Jessie and Chris along with their technical team are top notch. Always focused on customer experience and doing their best on modernizing the look and functionality of enthusiasts’ cars. These headlights transformed the front end of my 911. This is my second car that I’ve entrusted HRK to take care of and they do not disappoint! Thank you guys, keep up the great work and you awesome social media reviews and teasers!
  • Review fromClement V

    Date: 07/10/2025

    5 stars
    Hidretrofitkit!!! Thank you guys for the great customer service, quality products and just killing it all around! Stocked on the new look for summer and definitely gained a lifetime customer. Would recommend you guys to everyone and if you are reading this don't hesitate. Absolutely the best people in the game for building bad to the bone headlights.
  • Review fromjules s

    Date: 07/07/2025

    5 stars
    Great service and great assistance in making the best decision thank you Jessie and Chris for the great service and are some of the best wouldn’t go anywhere else thank you all everyone there is so helpful and all reply in a very quick way if you’re looking for outstanding service and reliability this is the best you’ll ever find




  • Review fromRobert G

    Date: 06/17/2025

    5 stars
    Headlights are very nice. & high quality. Had a problem with them at first. HID retrofit paid for return shipping. Repaired my problem and shipped back to me. Jessi exceeded my expectations. I am assuming I won’t have any more issues with my headlights. But if I do I am confident they will be repaired again. I recommend this company as they stand behind their customer work & actully give a real warranty.
  • Review fromMarriot C

    Date: 06/13/2025

    5 stars

    Marriot C

    Date: 06/13/2025

    Fantastic quality headlights. Use amazing parts and know there stuff. I bought the DIY kit and ended up getting way over head with the install. When I contacted them they were nothing but helpful and provided a bunch of resources to help. Got it all together then contacted them about my high beams not working. Turns out they forgot a piece in my order and even though it had been over 6 months from my order they fixed it with promptness and sent out the part immediately. Got it a couple days later and everything worked as said. Mistakes happen and this is how a company should handle them. Overall very impressed with the quality, responsiveness, and professionalism. Will definitely be my #1 source for headlights for all my Subaru’s!

    HID Retrofit Kit LLC

    Date: 06/16/2025

    Thank you 
  • Review fromNicholas C

    Date: 05/30/2025

    5 stars

    Nicholas C

    Date: 05/30/2025

    Professional. Best Service Ever. Ask yourself if you have ever felt good paying for services? Chances are if you answered , "No" then you never had a pleasant experience where the customer service was great. IMHO, Most businesses do not take heed to one of the most important factors of a business and that is with CUSTOMER SERVICE. Not here...Mark, the owner, and this business are TOP NOTCH. He was able to accommodate all of my requests. He solved and helped me achieve all of my specific lighting goals for my vehicle. His prices were reasonable and I am very happy with the service. You cannot go wrong with this shop. I have been to so many shops in my years and have to tell you that this shop is a GEM! You will not be disappointed.

    HID Retrofit Kit LLC

    Date: 06/04/2025

    Thank you 
  • Review fromBrandon T

    Date: 05/24/2025

    5 stars
    Purchased recommended lights and everything worked flawlessly. Great communicator that helped make sure I bought what I wanted with nothing more or less. I have done business with them in the past as well regarding angel eye installs. They never disappoint even states away. Fast shipping with quality packaging.
  • Review fromThomas D

    Date: 05/23/2025

    5 stars
    What a great company. They did exactly what they promised in a very short time so that my car was only down for 3 days. Results of the headlight renovation are remarkable. Headlights look better than new. Jessie and Chris are the best in the business.
  • Review fromJulio A

    Date: 05/14/2025

    5 stars

    Julio A

    Date: 05/14/2025

    really, 100% recommended has an excellent customer service, the quality of the product is excellent and original, and unique since I could not find my lights as I wanted them anywhere and you had them, I tell you that when I made the purchase, after a few minutes they called me to confirm the purchase and see if what I had ordered through their digital platforms was correct, they helped me place the order correctly and in two weeks I already had the order in my hands as they told me, I started to install my lights and I had to call them again because there were cables that I did not know where they went, since I am not a technician and they answered me the moment I called them and asked me to put the camera to help me with the installation, and so it was, their technician helped me install both lights per camera since he told us where I had to put everything, it was a very very very good service and of the highest quality thank you guys I am very happy with your work once again you are 1000% recommended

    HID Retrofit Kit LLC

    Date: 05/19/2025

    Thank you. We appreciate your business and your honesty on this review. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.