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Business Profile

Carpet and Rug Cleaners

Zerorez SWFL

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKim O

    Date: 06/20/2024

    1 star
    They were hired to clean one room, one hallway and two walk in closets. They left stains that were not there before they arrived. They came back two days later to fix the new stains and when they left there were even more stains the carpet was worse now with streaks. I asked for a Manager to call me but no one ever called me back. I asked for a refund but they never responded. My carpets have always been well maintained and cleaned twice a year. The carpet cleaning company we have used for ten years was retiring so we made the decision to use Zerorez because of on line reviews. These reviews are misleading and we want to make sure this never happens to anyone else. We sent them pictures of the several stains and the online person agreed this is unacceptable but still no call from the Manager or refund for the damage.

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