Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/14/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In April 2022 ************** acquired the services of Light Path Law and Attorney ************************* for legal representation. Initially ************** was assured the firm had experience in federal court proceedings and were equipped to handle such cases. In good faith in August of 2023 ************** acquired Light Path Law for representation for a second legal matter. During the course of the legal proceedings it's believed that Attorney ***** began to be intentionally vague with ************** and withholding information neglecting the best interest of the client. Communication suddenly deteriorated and she became unresponsive to client request for services. Furthermore, following contact from a government agency representative (NLRB) Attorney ******* demeanor and attitude completely altered as she contacted ************** and decided to terminate the contract for both legal matters. Attorney ***** then attempted to withdraw from the case without consent of the client. The highly suspicious actions of Light Path Law and Attorney ***** prompted ************** to believe there was questions and concerns pertaining to possible misconduct and unethical behavior in regards to the overall handling of the legal matters. Attorney ***** on record admitted to being vague with ************** during a withdrawal of representation hearing in November of 2023 that subsequently resulted in her being granted permission to do so. Fully aware of the circumstances ************** was facing Attorney ***** and Light Path Law seemingly took advantage and were very opportunistic with their actions. Attempts to reach out to Light Path Law and Attorney ***** for resolution have been unsuccessful. ************** expects full reimbursement for money tendered and a settlement for damages suffered.

  

  Business Response

  Date: 07/10/2024

  I am writing in response to the complaint filed by ************** regarding the legal services provided by Light Path Law.
  As a reminder, ************** executed an agreement for legal services for two of his legal matters. The agreement included the following provisions:
  Light Path Law or ************** may terminate the engagement at any time by written notice, subject to applicable rules of professional conduct.
  ************** agreed to cooperate fully with us, keep us apprised of material developments, attend necessary meetings and proceedings, and promptly provide requested information.
  ************** signed and agreed to these terms. Our office provided competent legal representation, rendering more than $12,000 worth of services at no charge to **************. While ************** paid $500 for expenses, $462 was used for expenses, and the remainder was returned to him.
  We firmly deny any allegations of nonresponsiveness or wrongdoing. This is evidenced by the fact that ************** wanted us to remain as his counsel and opposed our motion to withdraw.
  ************** violated the terms of our agreement by failing to keep us informed of developments. This led to other entities and individuals contacting us about actions taken by ************** without our knowledge. Consequently, we exercised our right to terminate the agreement for legal services. We received approval to withdraw as counsel and took measures to protect ****************** interests by not disclosing any attorney-client privileged communications during the withdrawal hearing. This action was in accordance with the rules of professional conduct governing attorneys. Despite ****************** objections, a judge consented to our withdrawal, and the Florida Bar found no wrongdoing on our part.
  When a client does not keep us apprised of developments, we are at a disadvantage and unable to represent them effectively. As such, our firm will not be compensating **************, as we do not owe him any money.
  We consider this matter fully closed. However, if ************** continues to disparage our firm by filing frivolous complaints, we reserve the right to file suit for defamation, slander, and/or libel.

  Customer Answer

  Date: 07/10/2024

   
  Complaint: 21849591
  
  I am rejecting this response because:

  Thank you for returning correspondence following the numerous attempts to reach you. While your claims of "We adamantly deny that we were ever nonresponsive or that we ever committed any wrongdoing." really contribute to a commendable effort to defend yourself and your firm however evidence will reveal the contrary. 

  I do believe it to be imperative to bring to your recollection that I am in possession of several emails (directly to you) with specific request that you have never responded to. On my behalf there was never an articulation, whether telephonic conference or via email, that I required your assistance with the **** matter unlike when you inquired if I needed your assistance with the **** matter to which I accepted. 

  To be clear, I did not give my consent for your withdrawal as counsel due to the substantial variations in reasoning that quite simply were nonsensical in nature, your job as my counsel vastly remained incomplete at the time and you attempted to withdraw as counsel improperly resulting in your first motion to do so being denied. 

  After reaching out to the President and several members of the ***** of ********** the Florida Bar may have errored on their initial consensus regarding the matter. 

  I strongly disagree that I violated any of the terms of our agreement. 

  Furthermore, I affirmatively stand by the truthful statements in all complaints made regarding you and your law firm. I refuse to be deterred by your claims of retaliation for exercising my right to complain and speak out. Had you simply replied to me initially this could've all been avoided. 

  How do you know ***********************?

  When did you reach an agreement to have *********************** as mediatior for the Aquatech matter?

  When was mediation scheduled between you and Aquatech's counsel?

  Did you disclose to Aquatech any information about my claim to the ****?

  Did you have any correspondence with ************************* during your time as my counsel?

  Did you ever draft the settlement offer and send the request for a termination letter for the GA FOODS matter?

  Please understand ************** none of my attempts to communicate with you or the numerous complaints were done without strong merit. I am simply seeking a resolution to this matter in hopes that it need not go any further, from a professional standpoint it is highly advisable for you to reconsider my offer. I do wish you well in all future endeavors.
  
  Sincerely,
  
  ***********************

  

  Business Response

  Date: 07/10/2024

  See attached response. 

  Customer Answer

  Date: 07/22/2024

   
  Complaint: 21849591
  
  I am rejecting this response because:
  

  I did not receive an answer to the questions that were posed in the rebuttal to Light Path Law's initial response to the complaint. The previous attachment was just a screenshot of the initial response to the complaint. It does appear on the end of Light Path Law there is no intent to resolve this matter outside of court. I have done my due diligence and have exhausted all efforts to amicably reach a resolution without court intervention including a willingness to participate in meditation through the BBB and any other third party that provides such services.

  
  Sincerely,
  
  ***********************