Reviews

This profile includes reviews for Good Deals Appliances, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Good Deals Appliances, Inc.

  14680 S Tamiami Trl STE 1 Fort Myers, FL 33912-1960

  
• 

  Good Deals Appliances, Inc.

  6425 Naples Blvd Naples, FL 34109-2016

  

Review Details

• Review fromJane S

  Date: 06/22/2024

  1 star
  The most unprofessional installers ever. This statement is based off of multiple experiences with good deals appliances over the last few years. I kept thinking it might improve, but it has not. It is the same. Their installation employees are looking for any reason to not work and make the entire process more difficult and more stressful than it needs to be use any other company and youll be better off

• Review fromDiane V

  Date: 09/26/2023

  1 star

  Diane V

  Date: 09/26/2023

  Horrible service and there appliances are overpriced and cheap. I purchased a stove and microwave by Whirlpool and the didnt last 5 years

  Good Deals Appliances, Inc.

  Date: 09/28/2023

  Dear *****,
  
  
  
  I hope this message finds you well. I want to express my sincere apologies for the dissatisfaction you have experienced with the recent purchase of a microwave and stove from our store. Your feedback is incredibly important to us, and we are committed to addressing your concerns promptly and to your satisfaction.
  
  
  
  We understand your disappointment with the pricing of these appliances and the issues you have encountered with their performance and build quality. We  offer Whirlpool products that provide value and reliability to our customers, and it is clear that Whirlpool fell short in this instance.
  
  
  
  To address your concerns, we would like to offer you the following options:
  
  
  
   **Repair/Replacement:** If you would like to keep the appliances, we can schedule a technician to inspect and repair for a fee, or offer a replacement at  our cost.
  
  
  
  Please let us know your preference, and we will ensure that the necessary steps are taken promptly. Your satisfaction is our priority, and we are committed to making this right for you.
  
  
  
  Once again, I apologize for any inconvenience you have experienced, and I want to thank you for bringing this matter to our attention. We value your patronage and hope to have the opportunity to serve you better in the future.
  
  
  
  If you have any further questions or concerns, please do not hesitate to reach out to us at ******************************** or ************. We are here to assist you in any way we can.
  
  
  
  Thank you for your understanding and patience as we work towards resolving this issue.
  
  
  
  Sincerely,

  
  

  ***********************

  Good Deals Appliances, Inc.

  Date: 09/28/2023

  Dear *****,
  
  
  
  I hope this message finds you well. I want to express my sincere apologies for the dissatisfaction you have experienced with the recent purchase of a microwave and stove from our store. Your feedback is incredibly important to us, and we are committed to addressing your concerns promptly and to your satisfaction.
  
  
  
  We understand your disappointment with the pricing of these appliances and the issues you have encountered with their performance and build quality. We  offer Whirlpool products that provide value and reliability to our customers, and it is clear that Whirlpool fell short in this instance.
  
  
  
  To address your concerns, we would like to offer you the following options:
  
  
  
   **Repair/Replacement:** If you would like to keep the appliances, we can schedule a technician to inspect and repair for a fee, or offer a replacement at  our cost.
  
  
  
  Please let us know your preference, and we will ensure that the necessary steps are taken promptly. Your satisfaction is our priority, and we are committed to making this right for you.
  
  
  
  Once again, I apologize for any inconvenience you have experienced, and I want to thank you for bringing this matter to our attention. We value your patronage and hope to have the opportunity to serve you better in the future.
  
  
  
  If you have any further questions or concerns, please do not hesitate to reach out to us at ******************************** or ************. We are here to assist you in any way we can.
  
  
  
  Thank you for your understanding and patience as we work towards resolving this issue.
  
  
  
  Sincerely,

  
  

  ***********************

  Diane V

  Date: 09/29/2023

  I would prefer a replacement I cannot afforded expensive repairs. I purchased all Whirlpool appliances washer, dryer, stove and microwave. They all all broke before 6 years of use. My microwave is not that old probably 4 years and its the only appliance I have left from Whirlpool and after rare used there is problem with the start button if I press on it it doesnt shut off. *******************************,**********, ******* ************

  Diane V

  Date: 10/03/2023

  They have offered a new replacement on my microwave, what is the next step with Good Deals? I need to know who to contact they have many stores.If you could help me this I would appreciate it. Thank you.

  Diane V

  Date: 10/10/2023

  Hello,I havent heard anything yet for the process?

  Good Deals Appliances, Inc.

  Date: 10/11/2023

  Sorry I just saw these responces today  - I have left a message for ***** on her phone to contact me to see what she would like to do

  Good Deals Appliances, Inc.

  Date: 10/12/2023

  today 10/12/23

  
  

  We have a new microwave coming Saturday to ***********

  
  

  We spoke on the phone and we took care of her issues.

• Review fromRick K

  Date: 01/02/2023

  5 stars
  This store, from the owner *** who is the actual person on the sales floor who takes exceptional care of customers on the sales floor all the way to the delivery guys on the truck, ***** and **, and everyone in between (****, the sales manager, the confirmation caller, specifying the delivery time perfectly) are spectacular. I needed an ice maker to replace a broken one(I didnt get from them) for my New Years party. I ordered one on Wednesday and it was delivered and installed on Friday to save the day. Fabulous. I dont think any other company would try to please the customer to that high level. I have been a loyal customer since **** and will continue to do so. I hope everyone supports this excellent company.