Complaints

This profile includes complaints for Florida Cancer Specialists's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Florida Cancer Specialists

  4371 Veronica S Shoemaker Blvd Fort Myers, FL 33916-2216

• 

  Florida Cancer Specialists

  2890 Center Pointe Dr Fort Myers, FL 33916-9521

• 

  Florida Cancer Specialists

  12751 Westlinks Dr Fort Myers, FL 33913-8615

• 

  Florida Cancer Specialists

  5204 Paylor Ln Sarasota, FL 34240-2204

• 

  Florida Cancer Specialists

  560 Jackson St N STE 220 Saint Petersburg, FL 33705-1449

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/02/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sending a bill when u was never seen, insurance fraud. I had tele visit over the phone. No provider or staff showed up to the appointment and this is a cancer specialist and obviously I have cancer so for them to fraudulently charge me and not even provide help is atrocious. I do not owe this bill never have and I never will . Please help me this is causing pain and sufferin

  Business Response

  Date: 05/12/2025

  Hello-

  The response letter for Complaint ID: ******** is attached.

  Thank you.

  ****** *******

  Customer Answer

  Date: 05/13/2025

   
  Complaint: 23274493
  
  I am rejecting this response because:

  There was no resolution; I am not responsible for the lack of accountability for refusing to care or admit the actions of the office!!  THEY NO-SHOWED MY APPOINTMENT NOT ME.  Its an absolute LIE and I am going to submit a statement of claim in small claims court if I am billed for this atrocious treatment of a person with not only Cancer but PTSD and ********************.  This is causing unnecessary anxiety and stress which can lead to me coming out of remission.  Please stop medically harassing me!!
  
  Sincerely,
  
  **** ******

  Business Response

  Date: 05/16/2025

  Good afternoon-

  The follow up response letter to the patient's rejection response is attached, along with the invoices for Date of Service, April 13, 2023.

  Thank you. 

• Initial Complaint

  Date:04/09/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On April 2, 2025 I received an email notice that I owed Florida Cancer Specialist $107.12. The billing details are: Bill ID: **** * **** * ****, Account Number: XXXXX22
  Payment Due Date: May 2, 2025. FCS has not sent me a bill in the mail. I have not opted out of getting bills in the mail. I did click on the active link to see where to send the payment to. The only option is for me to pay the bill online. I cannot do that and need to send a check. I researched FCS website and it states bills can be paid online or by check. (see attached) I did not find an address on their website to send the payment to. I signed in to FCS portal and send two (2) messages to the billing department asking for an address to send my check to pay my bill. I never received an answer. I want to pay my bill and do not want any trouble from FCS because I cannot get an address to send payment to.
  
  All I am asking is: 1) FCS send me a bill in the mail and 2) give me an address to mail my payments to.
  
  Thank you.

  Business Response

  Date: 04/15/2025

  Good Morning-

  Please see attached response to Complaint ID: ********.

  Thank you. 

  Customer Answer

  Date: 04/17/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:  Attached is the email notification FCS sent me. It says payment due date May 2, 2025.  If FCS sent me the bill in February the due date would have been March 2025.  If FCS sent me the bill in March the due date would be in April 2025.  

  FCS fails to answer WHY they do not have the mailing address to pay the bill shown in the email notification or on their website. That is why it forces people, like me to try and contact them.   

  I sent 2 emails in the portal asking for the address to pay the bill.  FCS does not answer why the first one was not answered.

  I did receive a reply in the portal after the normal time it should take to answer.   I was given an address and told I could pay at the office.  After than I received a call from FCS and was given a different address to mail the payment to.  

  I did receive the bill in the mail and sent the payment in using the bill and envelope provided.  

  The reason I reject this is because I FIRML:Y believe FCS is dishonest.  1) They have given me an appt for a injection.  When I showed up I was told I didn't need it.  I was still charged for a office visit.   2) They have scheduled me appt and GIVEN me a document showing it.  When I showed up they said I did not have an appt.  They said one was never scheduled.  Then when I show the document, they have not anwer, but to RESCEDULE. 3) They scheduled me for a blood withdrawal and follow up appt.  I went and got the blood withdrawn.  I went to the appt and was told they LOST my blood specimen and I needed to get ti wiithdrrawn again.  4) They scheduled me for a PMSA test, which I do NOT meet the criteria for Medicare to pay for.  I told them it would not be paid for.   They said their "financial person" said it would be paid for.  When I showed them the Medicare policy that it would  not, then they said it would be appealed.  5) At the front desk, I told the clerk I wanted to speak to the office manager.  They said she was busy and would have her call me.  She never called me and then month later I saw her and she said she was not given the message.  

  This is why I believe FCS is dishonest.  The only thing that keeps me there is my doctor.  The treatment plan is good.  FCS is the worst medical provider I have ever experienced and that includes being treated in a TENT while in the Army.  

  
  
  
  Sincerely,
  
  
  
  ******* ******

  Business Response

  Date: 05/02/2025

  Good Afternoon-

  Please see the response to the rejection letter submitted by ******* ******.

  Thank you,

  ****** *******

  Customer Answer

  Date: 05/02/2025

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:  Sadly, it appears FCS's agent who has been responding to this complaint has comprehension issues.   1) They had to admit the first statement was not true regarding me getting bills in January and February 2025.  2)  Never did I complain that I could not see what I owed or what the charges were for.  I complained that I could not get a reply as to where I send the payment because I could not pay online.  3) This incident like the ones prior demonstrate FCS response to patient issues is to deny and blame the patient.  My response to that is that some day FCS agents will get old and possibly get cancer.  When or if this happens you can bet they won't want to be treated like they treat us.  Yes, we are old and dying, that does not make us STUPID.  
  
  
  
  Sincerely,
  
  
  
  ******* ******

• Initial Complaint

  Date:03/11/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a ***** since I have cancer and instead of giving you the money they pay your bills I submitted my bills way before the due date and one has not been paid and I had to get an extension for the first timeso this has just been a stressor on me. The woman who pays the bills paid my whole car insurance instead of the one month payment OK fine but the rest of my bills I wouldlike paid on time so this is just been a stressor on me. They dont pay your bills on time want people to be aware?

  Business Response

  Date: 03/14/2025

  Good afternoon-

  The response is attached for your review.

  Thank you. 

  ****** Dishmon 

• Initial Complaint

  Date:10/16/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On September 6 I went to the ********** Office for a Pap and culture. I go regularly as I have problems. This is the third time that I request my labs to be sent to Quest where I am covered and they disregard my request. The previous times I ended up paying as nobody calls back, managers say they are busy and different section within the office they say it is not their division. I put appeals to my insurance and they said is the office's problem not the insurance. This time I asked the nurse to write on the lab to send it to Quest. Even though the *** has a preference for Genpath ( out of network for me), they cannot obligate a patient to send it there when I did NOT authorize. Now I am getting bills , calls and text from Genpath to pay the bill. I have placed at least 8 calls to Lake work office. Spoke with ***, who said he was a manager and he was not, I spoke to the Financial counselor, ********* ( manager as well) and left three messages for ***** **** who is the Manager. Never heard back, never available. The person who takes the calls messages her and she is always unavailable. My last call was with ********* on 10/14. Someone in that office or Corporate needs to take care of Genpath that bill before it is overdue and affects my credit as I did not authorize it. I need immediate resolution. This is unethical and disrespectful.

  Business Response

  Date: 10/29/2024

  Good afternoon-

  I am requesting an extension of another 10 days to further investigate the details of this case and respond appropriately.

  Please advise if you can accommodate my request.

  Thank you.

  ****** *******
  ERM Patient Experience Advocate
  Florida Cancer Specialists & Research Institute
  *************************************************
  *****************************
  T: ***********************
  E: ******************************************* | W: ****************************

  Business Response

  Date: 11/08/2024

  Good afternoon-

  The response to Complaint ID: ******** is attached for your review.

  Thank you. 

  Customer Answer

  Date: 11/11/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* Fabianiburns

• Initial Complaint

  Date:09/19/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been trying for weeks to get a renewed insurance authorization so I can get my medicine every 6 weeks.
  
  FCS has been administering my medicine every 6 weeks with no issue until as of recently when I needed a new authorization. I tried for weeks to even get the new authorization and had to call over 10 times and was told someone was going to call me back, and I would never receive a call back. I called 9/6 and 9/5 and at every appointment I would ask to speak with them, and they would be "unavailable" or "call me back".
  
  Although I never was able to speak with the Financial Navigator, my authorization luckily came in. However, there was an issue, it was for every 8 weeks instead of every 6 weeks. When I confronted FCS about this on 9/17, they apologized and said they would look into this and get it resolved shortly and I should hear something by 9/18.
  
  Finally, after weeks I did hear from someone on 9/18. They informed that this 6 week infusion was not possible due to FDA guidelines even though they have been giving me this medicine under this same period for years at this point. This seems untruthful as this was never told me, and they said it was a "recent policy change". I am not even allowed to sign a waiver to get my medicine prescribed from my PRIMARY doctor. FCS is a medium that allows me to get an infusion since my doctor's office is not conveniently close. I have been going here since 2020 and never had such a hassle!
  
  At my most recent visit, Tiffany, Dr Patel's nurse practitioner, said she would ensure I can get medicine every 6 weeks and even put a note on my account, because I've stressed about how important it is. Now everyone is confused acting like this isn't possible. This isn't some product that I'm complaining about! It's my general health and well-being and no one seems to care. The funniest part is, I'm still scheduled for every 6 weeks.
  
  Please see attached messages below, to which I never received a response from a Financial Navigator.

  Business Response

  Date: 09/24/2024

  Good morning-

  Please see attached response regarding Complaint ID: *********

  Thank you.

  Customer Answer

  Date: 10/01/2024

   
  
  Complaint: ********
  
  
  
  I am rejecting this response because

  The financial navigator told me the issue with the duration between medicines was due to FDA guidelines and not an issue with my insurance (BCBS) like they’re now claiming.

   

  I have been receiving treatment for every 6 weeks ever since I have been a patient at FL cancer so this is just a lame excuse. I have heard many different stories and no one can give a consistent answer.

   

  Sure they spoke with me and my mother but they blatantly lied over the phone and said “it was not possible to get treatment every 6 weeks” due to policy even though I have been doing for YEARS. They informed me to reach baxk out to primary care. This is not true, it’s obviously possible and I was doing this since 2020.

   

  My primary care doctor is unsure why FL cancer is acting in such way and she was the one who prescribed every 6 weeks and we never had an issue with BCBS before.

   

  *******, the nurse for Dr Patel, even acknowledged that this was possible. Please review previously attached screenshots where she posted this notice on my account.

   

  Again, this was never an issue before i complained about how finance was dragging their feet and would never call me. I’m sure there’s notes on my account too where i requested call backs that were blatantly ignored. My issue at this point is not the communication, it is the fact I cannot receive my medicine every 6 weeks which will leave me with symptoms for the remaining 2 weeks.

  
  
  
  Sincerely,
  
  
  
  ******* *******

  Business Response

  Date: 10/10/2024

  Good morning-

  I am requesting that an extension be granted due to the recent events regarding Hurricane Milton.

  Many of our FCS clinics are closed until next week, (week of 10/14/24), and I will need sufficient time to investigate the case thoroughly with all involved parties based on the patient's rejection response.

  Please advise if this is possible and if so, the timeline for our response.

  Thank you.

  ****** *******

  Patient Experience Advocate

  Florida Cancer Specialist

• Initial Complaint

  Date:08/05/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On April 23, 2024 I arrived for my morning appointment. I was expecting to receive iron IV infusions for my very low iron. It was never previously communicated that this was only going to be a consultation. They wanted to draw a full panel of labs, even though I stated I just had the same labs done less than two weeks ago at my PCP and I could get the medical records. They insisted on the labs and proceeded. I saw ***************************** for all of three minutes. I explained my financial struggles after my cancer diagnosis last year and she mentioned she would try different methods to process my claims and if they were denied, she would write the expenses off. My insurance denied the prior auth immediately citing it was not medically necessary. Fast forward to present day when I have an outstanding bill from Quest Diagnostics and one from ********** office that are my responsibility because I found out from Quest as well as ****************** that she never submitted any codes, referrals, or supporting documentation for the prior auths with the claims. She also billed Premera for a 45-min long visit when again I saw her for less than 5 mins, as well as dates of service that I was not at her office for. My insurance has called every day for two weeks and I have tried for over a month and not one person from her office has returned any of our calls. No one answers the phone, no one responds to voicemails. ********* submitted over $2,100 worth of claims when I never even received treatment, everything was cancelled on my behalf because my insurance wasnt paying anything, which I know now is due to her negligence. The office also setup other appointments for me without communicating that. Had I not told them to cancel everything, I would definitely have another bill for being a no show. This is a medical office that is supposed to be treating cancer patients and cancer survivors and they do not. I dont know how they sleep at night acting so unprofessionally and unethically.

  Business Response

  Date: 08/15/2024

  Good Afternoon-

  Please see attached response to Complaint ID: ********.

  Thank You.

  Customer Answer

  Date: 08/15/2024

   
  Complaint: 22092688
  

  I am rejecting FCS response because it is false. They are withholding the correct information and not being truthful. 
  
  When Florida Cancer Specialists called  me to schedule an appointment, they never communicated it was only a consultation, or that I would need to do labs prior to see if I even qualified for the iron IV infusions.
  
  ********************** never spoke about any out of pocket cost or copay when we discussed the labs needing to be done. I mentioned my current financial struggles and she simply advised she would submit the labs one way and if it was denied, submit it another way, if it were to still be denied, she would write off that expense and I would only be liable for the office visit. She never mentioned for me to speak to a financial counselor either. I was with ********************** for no more than five minutes. I checked in, waited a little less than ten minutes, was called back by the nurse who explained she would be doing the labs and thats when I was confused because my understanding was I was there to get the infusions. The nurse left briefly to confirm the labs were needed and then returned to draw them. I waited another few minutes and finally ********************** arrived to speak to me. I was certainly not speaking with ********* for almost an hour as they are claiming.  
  
  I have the filing of the claims including the claim numbers that show dates of service for April 25, 2024 as well as April 26, 2024. I was only there on April 23, 2024. 
  
  I cancelled my appointment until I could figure out why my insurance was denying the infusions. Furthermore, they took it upon themselves to book me for additional appointments without consulting me, so had I not went ahead and finally reached them to cancel my upcoming appointment I would have most likely been billed as a no-show because I never even knew they made appointments without my knowledge.  
  
  Lastly, it is not my problem that they manage their office so poorly and dont keep track of when their patients call. Perhaps if they actually answered their phones they would know that I and others have been trying to contact them. Not only had I called multiple times to no avail, my insurance, Premera, also tried every day for two weeks until giving up and letting me know they were unsuccessful in reaching anyone that could help.

  That is why I escalated this to the BBB as well as reported them to the State. 
  

  Sincerely,
  
  Langi Ulmer

  Business Response

  Date: 08/22/2024

  Good Afternoon-

  ************** indicated that she has the claims which show 04/25/24 and 04/26/24 as dates of service.

  Is she willing to provide this document with the information listed so that we can further advise?

   

  Thank You. 

   

  Customer Answer

  Date: 08/22/2024

   
  Complaint: 22092688
  
  I am rejecting this response because:
  
  It remains unresolved. 
  

  I have included the screenshots of the two claims on dates I was not at their facility. I was only there April 23, 2024. Im only sharing these claims with their respective claim numbers and amounts billed to Premera to show how Florida Cancer Specialists is dishonest about their practices. 
  
  Langi Ulmer

  Business Response

  Date: 08/26/2024

  Good Afternoon-

  Please see the attached response to our patient's follow up complaint.

  Thank You .

   

  Customer Answer

  Date: 08/27/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  Langi Ulmer

• Initial Complaint

  Date:07/17/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have Lymphoma and have been treated by Florida Cancer Specialists from September 2023 until April 2024. During this time, I amassed a total of $1072.40 of excess payments to FCS because of the time lag of payments, invoices, insurance processes and data updates. I have called several times this year and last to try to get them to release my money in the form of a check. They refuse.I have maxed out my out of pocket insurance maximum both last year and this year. I can't think of any reason for them to hold my money. My treatments stopped with them in April and I have nothing planned with them.

  Business Response

  Date: 07/25/2024

  Good Afternoon-

  Please see attached response for Complaint 22002757.

  Thank You.

  ***************************

• Initial Complaint

  Date:07/09/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On May 1, 2024, I went to Florida Cancer Specialists for a Dr's *********** and after being put in an examination room, I was told I would be seeing a nurse practitioner instead. When I declined the office visit with the nurse practitioner, my Physician stuck her head into the examination room doorway and said I had no choice but to see the nurse practitioner. I declined. The physician asked if I had paid a copay on my way into the *********** and I said "yes" and she said she would have it refunded on my way out. I got a refund on my way out. Now I have received a bill from Florida Cancer Specialist with a charge for an office visit. I have tried to resolve this directly with Florida Cancer Specialists and as of today, the bill has not been adjusted.

  Business Response

  Date: 07/17/2024

  Please see response to Complaint ID: ******** which is attached.

• Initial Complaint

  Date:07/02/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 3/25/24 I inadvertently sent a $75 check that was supposed to be to ******* to Florida Cancer (via Bill *** with my bank). I called them to advise and ask that they refund that back to me. On 6/5/24, I called the billing department at FL Cancer to ask where my refund was (Spoke to an ******). I was told I had a total overpayment of $540.74 and waiting for CSM to authorize. I called again on 6/25 (got ****** again) and was advised that CSM still has not signed off on it. I pay my bills on time and at time of service. They have had my money for more than 3 months now. Most of us are struggling with paying for everyday items and do not have disposable funds. I cannot get a manager to call me back either. I am asking for help. The billing department number is ************.

  Business Response

  Date: 07/11/2024

  The response regarding Complaint ID: ******** is attached above.

   

  Thank You. 

• Initial Complaint

  Date:06/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was referred to FL Cancer in the *********************. While I was there I had blood sample taken and it was processed by Quest Diagnostics (in their office) on 11/29/2022. I completed the visit and later received a bill from Quest Diagnostic for $1700. I contacted my **************** who advised me to contact FL Cancer as the referral had been incorrectly coded. I spoke with a *********************** who initially told me that he would correct the issue and I heard nothing from him despite several phone calls and email requests, now I was starting to receive calls from collection agencies regarding this . I then reached out again and spoke to ********************* who then said that she would take care of it and get the issue resolved, again nothing, and . So further calls and emails went unanswered. My husband called their billing department on 2/16/24 and spoke with ******************************* and gave her the information and told her what the issue was and she said she would take care of it. ******* called me back and told me that because they had caused the issue that FL Cancer was going to pay Quest and "eat the cost". I spoke to her a couple of weeks later and asked if it had been paid and she said they were still working on getting it paid. I was getting more and more collection calls for the unpaid bill. To date I have received over ******************************************************** the last 6 months. I have sent multiple emails asking about this and nobody will answer any emails and I have retained these emails. I ask that they honor their commitment and resolve this billing issue with Quest Diagnostics. They have a copy of the outstanding invoice so there's no excuse for not having the information. The constant collection calls is taking a toll on my health and mental wellbeing and I just can't keep doing this. Quest have told me that they will not work on ANY lab work until this bill is paid in full, and given my health I need to be able to get bloodwork done when needed.

  Business Response

  Date: 06/21/2024

  Please refer to attachment above, Respond to Complaint.