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Business Profile

Pool Supplies

Recreational Warehouse
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Recreational Warehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

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Recreational Warehouse has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Stormy L

      Date: 11/23/2022

      Extensive Damage to my Home, and a Damaged Jacuzzi delivered. If I could give zero stars I would, We purchase a $10,000 Jacuzzi. We now have an estimated 10,000-20,000 in home damage and a damaged Jacuzzi from this company that they refuse to make whole. I will never use this company again. I am questioning if the delivery and set up people are employees of Recreational Warehouse or as they now state to us independant conractorS, as they are trying to deny the damages and make our home whole again from the men they sent out to our home, that caused the damages. We have on recorded lines that they are employees of recreational warehouse and they have a set schedule with recreational Warehouses. In the meantime we have a broken jacuzzi damaged by employees/contractor, damages at our home include all of our side driveway pavers, ripped out cable lines, ripped out phone lines, extensive back yard damage and extensive damage to our entire side and back yard sprinkler system. The employees/contractors botched the set up delivery and did not use common sense and we have a nightmare now trying to get this company to do the right thing and make our home whole again, they even denied the claim thru their insurance and in addition have not tendered the claim over to the third party insurance that they state is liable, and they at this time have refused to cooperate with the employees/contractors third party insurance by not sending required information so they can even process the claim. We are extremely frustrated and just want our home whole again, and sadly will likely end up in legal to have this happen. I would never recommend ever using this company due to this.

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