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Business Profile

Air Conditioning Contractors

Steve Smith Air Conditioning Serving the Treasure Coast
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BBB Accredited BusinessA+Rated by BBB

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1

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Review Details

  • JEFFREY N

    Date: 04/24/2024

    Called for a specific replacement of a blower motor. No diagnostic testing needed. Gave me a price of $327. Thought that included the part, but later found out it was a free warranty part. They came out and replaced the part in less than an hour. When I asked for a breakdown of the charges, they replied, "Our prices are based on a flat rate pricing system." The fact that they refused to give a breakdown of charges speaks volumes. I confirmed that there is a small "administrative fee" for warranty work, but they refused to put the amount in the invoice. What are they hiding? The fact that they charged $327 for less than an hour's worth of work and then they are going to get reimbursed for the warranty part. HMMM BEWARE and request an itemized invoice before you use this company!

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