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Business Profile

Condiments and Sauces

Florida Man’s Lunacy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Condiments and Sauces.

Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered hot sauce on 4/2 and its been 8 weeks with no response by email, direct messages on ******** and TikTok

  • Initial Complaint

    Date:05/23/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered march 16th, never arrived, seller ignored many emails, messages, comments etc.Seller deleted comments regarding concerns by all people scammed.

    Business Response

    Date: 05/23/2025

    We've already re-sent another bottle of sauce after the post office lost the original bottle. Customers tracking information proves that...

  • Initial Complaint

    Date:05/09/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered hot sauce from the company on 4/21/25 and have not received a status update after multiple requests and have not received the product. Would like a status as to when to expect delivery or reimbursed for charges if unable to deliver. Poor business practices not responding to inquiries or sending shipments when ordered but company had no issues taking my money.

  • Initial Complaint

    Date:03/24/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a 3 pack of sauces .got an email with order mar 3rd @ 4:45 for ***** .i waited a week and went back to email to track parcels and there was no way to track it .i emailed fml 3 times with no response. Then message the business on fb messanger .no response. Then my bank account started getting small amount of charges one after another same day from a fl meta pay from ********. This is the only thing *** purchased on ********..sounds like a scam is going on with this business or name ..

  • Initial Complaint

    Date:01/28/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - order on July 22, 2024 order number *****. My debit card ending in **** was charged $53.98.
    - I have tried disputing the transaction through my credit card and it was denied.
    - order was for a three pack out hit sauce
    - I have tried contacting the company through their website, Instagram, Facebook, Facebook messenger, shop app, and regular email and have received no response at all.
    - order still shows as unfulfilled on their website when I log into the account I created when the order was placed.

Florida Man’s Lunacy is NOT a BBB Accredited Business.

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