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Business Profile

Event Center

M & M Events & Decor LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/09/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    -Date Friday November 3, 2023 -Amount of $1500 USD -This business committed to decorate a venue hosting a 100 guest event in Holiday, FL. Providing dinnerware, table decor and chairs, sweetheart chair, decorated wedding head table, and more. -The nature of this dispute is a breach of ethics and contract. The service provided was very unprofessional, misleading, and deceptive. Little to no real contact information or address is provided to purposely derail paying customers. Items provided were late, inaccurate, and severely unsanitary. ***** ******* called family members of the bride to purchase materials that were supposed to be included in her services. ***** stated with a $1500 budget she did not provide silverware for guest after receiving a satisfied invoice causing more financial obligation. Services were rendered later than contracted causing additional time at the hosting venue. Guest were very disgruntled with the condition of the products provided. -***** ******* under the business name M & M Events & Decor LLC is said to serve the ***** *** Area. This company seems to be posing and doing bad business all over the state of ******* originally addressed in ***********.(*************) -The business did not try and resolve the issue. This company ignored phone calls and all contact after payment. -No account # given invoice provided by square -Advertisements via Social Media sites (************************************ ; *************************************************************** )

    Customer Answer

    Date: 11/09/2023

    The business responded to a bad review and personally contacted anyone who engaged in a personal ******** **** by sending confidential message threads between the customer and respondent to other public accounts.

    Customer Answer

    Date: 11/09/2023

    The business responded to a bad review and personally contacted anyone who engaged in a personal ******** **** by sending confidential message threads between the customer and respondent to other public accounts.

M & M Events & Decor LLC is NOT a BBB Accredited Business.

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